Chief Consultant – Workplace, Collaboration & Contact Center
Computacenter
full-time
Posted on:
Location Type: Hybrid
Location: California • New York • United States
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Job Level
About the role
- Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
- Attends customer opportunity / strategy meetings to understand and articulate business and technical strategy for the company and the customer.
- Works as a technical consultant on enterprise scale mission-critical customer projects.
- Provides Thought Leadership within their area of expertise, garner customer confidence in the company’s capabilities, and help close deals.
- Defines the technical landscape relevant to our customers, to provide insight and build our technical offerings for our customers.
- Engages in, and manages, customer demonstrations and proofs of concept.
- Delivers Technical offerings that meet the requirements of our customers with a focus on partnership and co-creation.
- Oversees the identification of emerging technologies to assess their maturity and applicability tied to strategic business initiatives.
- Develops and delivers technology plans to the leadership team and provide performance assessment and cost analysis on the company’s technology portfolio.
- Expresses the company’s technical opinion through Thought Leadership, white papers, and messaging campaigns, both internally and externally.
- Evaluates and recommends strategic partners for technology transformation initiatives.
- Works closely with customers, technology and services partners, analyst community, and internal service providers to provide direction and insight into the North America business.
- Embraces and supports Computacenter’s mission and core values.
Requirements
- Legally eligible to work in the United States.
- Bachelor’s degree in information technology, computer science, or related field; Master’s degree in information technology, or a technology related discipline preferred
- 10+ years of experience in technology leadership
- Relevant industry leading qualifications or accreditation in one or more technology
- Technical certifications across different manufacturers for their discipline
- Maintains a high level of industry awareness through training and self-development.
- Experience leading projects that include hardware and software, overall architecture design, specification development, and OEM selection
- Experience managing enterprise-wide technology blueprint / strategy campaigns.
- Excellent verbal and written communication skills
- Able to build strong relationships with peers, brand leaders, customers, and senior level executives.
- Able to work cross-functionally with other departments and stakeholders to ensure the success of the company’s technology initiatives.
- Able to multitask, prioritize, and manage time efficiently.
- Confidence in producing and presenting work.
- Able to align multiple strategies and ideas.
- Strict adherence to company philosophy, mission and sales goals.
Benefits
- Competitive compensation plans
- Attractive mix of benefit plans for good health, financial security and peace of mind
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technology leadershiparchitecture designspecification developmentOEM selectiontechnology blueprintstrategic technology initiativesemerging technologies assessmentperformance assessmentcost analysistechnical consulting
Soft Skills
verbal communicationwritten communicationrelationship buildingcross-functional collaborationmultitaskingprioritizationtime managementconfidence in presentationsstrategic alignmentthought leadership
Certifications
Bachelor's degree in information technologyBachelor's degree in computer scienceMaster's degree in information technologytechnology-related discipline certificationstechnical certifications across manufacturers