
Junior Sales Order Administrator
Computacenter
full-time
Posted on:
Location Type: Hybrid
Location: Budapest • Hungary
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Job Level
About the role
- Efficient Order Processing: Own the timely, accurate entry of sales orders into the system, ensuring compliance with customer SLAs and expectations
- Collaborative Problem-Solving: Partner with internal teams, including Purchasing, to resolve non-standard orders and handle issues like margin blocks, credit breaches, or export controls
- Lead with Accuracy: Examine customer orders, ensuring specifications, quantities, pricing agreements, and all other requirements are flawless before processing
- Drive Satisfaction: Handle returns, process credits, and resolve any order or invoice queries with speed and efficiency, ensuring a right-first-time approach
- Stay Ahead: Continuously update your systems knowledge, ensuring you stay on top of any changes and new tools to improve order management
- Customer Success Champion: Regularly collaborating with internal teams to obtain information related to sales order processing
- Create Value: Select the appropriate delivery service, configuration, and other value-added services as required by the customer.
Requirements
- You have 1-2 years of experience in Sales Operations and/or a Customer Service environment
- You have a good command of spoken and written English
- You have strong orientation toward customer service with exceptional communication skills to build relationships and resolve issues
- You have the ability to work seamlessly with internal teams to drive results and ensure customer success
- You possess the reliability, conscientiousness, and a proactive approach to ensure accuracy in every order
- You have basic knowledge of MS office (additional SAP knowledge would be an advantage)
Benefits
- Education and Training: A range of training courses, including language courses and talent programmes
- Development prospects: Career opportunities within a growing, multinational company
- Flexibility: A hybrid working model with office and home working days
- Diverse workplace: The chance to become part of an international team with a fun and diverse atmosphere
- Medicare private health care package and cafeteria benefits (yearly gross 500 000 HUF and after the first year spent within the company, it grows to gross 780 000 HUF)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
order processingsales order entrycustomer SLA compliancemargin block resolutioncredit breach handlingexport control knowledgereturns processingcredit processinginvoice query resolutionMS Office
Soft Skills
collaborative problem-solvingcustomer service orientationexceptional communication skillsrelationship buildingproactive approachreliabilityconscientiousnessaccuracyteam collaborationresults-driven