Product Manager
Computacenter
full-time
Posted on:
Location Type: Office
Location: Hatfield • United Kingdom
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Tech Stack
About the role
- Advise the business and customers of the right products for their business requirements at the right price and the risks associated with product lifecycle
- Provide product evaluation in a consistent way to enable to be competitive, increase our win rate and make recommendations to maintain or enhance Technology Sourcing profitability
- Facilitate technical evaluation of products for customers via either PS Consultancy, CC Labs or LTS Technical Services
- Use of Computacenter IP, knowledge of market trends and third party tooling to facilitate commercial benchmarking at both a device and component level
- Provide platform agnostic, (WinOS, MacOS, ChomeOS) high level technical expertise
- Provides multi-vendor device options to the business of how to maintain product margins in line with customer agreements, particularly new product selection for seamless transition
- International engagement – enabling TS capability by liaising with our partners and customers globally to provide the same or similar products to meet our customers contractual obligations
- Advise and work closely with colleagues, delivering accurate and latest product information enabling smooth delivery of our international customer contracts
- Provide early visibility of upcoming product changes and roadmaps
- Act as a point of escalation on complex technology sourcing product requirements
- Liaise with colleagues and stakeholders to ensure adoption of best practice
- Establish productive relationships and networks at Senior Management level to build and maintain internal and external relationships
- Support Customers environmental agenda through sustainability reporting in partnership with our vendors
- Works as part of extended customer team and understand the roles of other team members and how you can add value to the operation in a pre-sales and delivery capacity
- Contribute to business strategy to help grow and develop the business in line with GTS targets
- Achievement of high customer satisfaction levels
- Effective cascade and delivery of objectives
- Has good appreciation of contractual or commercial terms and conditions and can negotiate
- Can build strong relationships with named suppliers
- Can work across multiple geographies to support Group wide product lifecycle processes
Requirements
- At least 3 years’ experience in a similar position
- Experience in the understanding of supplier contracts
- Experience in dealing with and influencing multi-tier management
- Proven track record of work experience in a challenging commercial environment
- Experience in technical product evaluation and a willingness to work with Computacenter partners to maintain and enhance this subject matter expertise
- A willingness to learn and to become the subject matter expert in Technology Sourcing and how it operates
- Demonstrates strong product technical skills along with the ability to work accurately under pressure
- A proactive communicator with excellent interpersonal skills
- Commercially astute/experience or comparable qualification
Benefits
- Competitive Salary + Bonus + Car
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical product evaluationproduct lifecycle managementcommercial benchmarkingsustainability reportingcontract negotiationmulti-vendor device optionspre-sales supportproduct margin managementmarket trend analysissubject matter expertise in Technology Sourcing
Soft Skills
proactive communicationinterpersonal skillsrelationship buildingstakeholder engagementteam collaborationcustomer satisfaction focusstrategic thinkinginfluencing skillsproblem-solvingadaptability