Computacenter

ServiceNow Technical Architect

Computacenter

full-time

Posted on:

Location Type: Hybrid

Location: United Kingdom

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Tech Stack

JavaScriptServiceNowSOAP

About the role

  • Act as the technical design authority for complex ServiceNow solutions.
  • Design and govern high quality ServiceNow solutions aligned to business processes and platform best practices.
  • Translate business and functional requirements into robust technical architectures and implementation designs.
  • Provide architectural governance, identifying and mitigating technical and delivery risks early.
  • Act as a trusted technical partner to customers, communicating complex technical concepts clearly.
  • Ensure adherence to coding, design, and delivery standards, producing appropriate technical documentation.
  • Support system testing and UAT, and drive improvements in application performance, stability, and maintainability.
  • Escalate delivery risks and issues to ensure successful outcomes.
  • Work collaboratively across all ServiceNow CoE teams, contributing to shared standards, best practice, and continuous improvement.

Requirements

  • 5–8+ years’ experience delivering ServiceNow solutions, including acting in a technical or architectural role.
  • Proven expertise across the ServiceNow platform, including architecture, data model, APIs, development tools, and implementation patterns.
  • Architecture Excellence (ArchX) and/or Certified Technical Architect (CTA) accreditation.
  • Robust understanding of ServiceNow platform best practices and architectural governance.
  • Proficiency in web technologies, including JavaScript, REST/SOAP web services, XML, and JSON.
  • Demonstrable customer facing skills with the ability to communicate complex technical issues clearly and confidently.
  • Experience providing technical leadership, mentoring, and design assurance within delivery teams.
  • Experience working across Agile and Waterfall delivery methodologies.
  • Self-managing, collaborative, and committed to continuous learning and knowledge sharing within the Centre of Excellence.
Benefits
  • Flexible, travel to customer sites as required
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ServiceNow solutionstechnical architectureAPIsJavaScriptREST web servicesSOAP web servicesXMLJSONAgile methodologyWaterfall methodology
Soft Skills
communicationcustomer facing skillstechnical leadershipmentoringcollaborationself-managementcontinuous learningknowledge sharing
Certifications
Architecture Excellence (ArchX)Certified Technical Architect (CTA)