Consultant
Community Financial Credit Union
full-time
Posted on:
Location Type: Office
Location: Wixom • Missouri • United States
Visit company websiteExplore more
Salary
💰 $20 per hour
About the role
- Walk alongside members in both light and dark moments.
- Carry the spirit of our Manifesto all the way through the final mile, ensuring every interaction makes members feel supported and relationships grow stronger.
- Guide members toward meaningful solutions with a digitally-first mindset.
- Take time to understand members’ everyday finances and impossible dreams, recommending products and services that help them move forward with confidence.
- Deliver operational excellence with care.
- Handle transactions — including cash — with accuracy, integrity, and consistency, protecting members’ trust while upholding compliance standards and dual control practices.
- Take ownership of member challenges.
- Stand courageously with members in difficult moments, resolving issues thoughtfully and turning challenges into opportunities for deeper connection.
- Be a confident and trusted resource.
- Share knowledge of deposit, lending, and digital banking products with clarity and care, guiding members as they navigate options big and small.
- Contribute to branch and organizational success.
- Celebrate team wins with a huzzah, promote solutions that make members’ lives better, and elevate referrals that create lasting impact.
- Collaborate to strengthen community connection.
- Partner across branches and with other teams to ensure consistency, share expertise, and reflect the organization’s commitment to creating joy and igniting Michiganders’ impossible dreams.
- Commit to continuous learning and growth.
- Stay curious and engaged, deepening your knowledge of products, initiatives, and compliance while fostering belonging, collaboration, and strong relationships across the organization.
- Support organizational flexibility.
- Step in where needed — including at other branches — to ensure members always experience care and connection through the final mile.
Requirements
- High school diploma or equivalent.
- Minimum two years' experience as a service representative in the retail or service industry or equivalent experience.
- Proficiency using Microsoft Suite.
Benefits
- Comprehensive medical, dental, and vision plans
- Four weeks of PTO for all full-time team members
- Up to 12-weeks paid paternity/maternity leave
- Lifestyle Accounts to help with your personal wellbeing
- Family Health Benefits
- Paid time off to observe all Federal Holidays
- Flexible work options depending on position
- A generous 401k match
- Numerous employee engagement activities
- Community Resource Groups
- Paid time off for occasions such as volunteering, caregiving, and family events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
transaction handlingcash managementcompliance standardsdual control practicesknowledge of deposit productsknowledge of lending productsknowledge of digital banking productsoperational excellencecustomer service
Soft Skills
interpersonal skillsproblem-solvingownershipcouragecommunicationcollaborationcontinuous learningcuriosityrelationship buildingsupportive mindset