Common Cause

Operations

• Strategically manage the President’s calendar
• Be the primary point of contact for the Office of the President with staff and external stakeholders
• Independently manage the President’s inbox, calls and other communications, including reviewing communications to prioritize urgent matters, and filtering and summarizing other topics to ensure the President has the necessary information for their priority work
• Use your knowledge of our organizational priorities and strategic direction to prepare key communications, including emails, comprehensive briefing materials for meetings, and responses to inquiries on behalf of the President
• Create systems to manage and track the President’s interactions with stakeholders, analyzing information to support strategic use of time
• Ensure the President is prepared for each meeting on their calendar, including coordinating with staff across the organization to provide the President with the necessary preparation in advance
• Make strategic decisions about the President’s schedule to ensure their time is spent on the highest priority work, including decisions about what meetings the President should attend and what staff to include in communications
• Independently manage the President’s calendar and coordinate complex scheduling with other teams and external stakeholders in alignment with priority work, including navigating multiple priorities and overlapping commitments
• Independently manage travel for our President, including transportation, lodging and meals, and sharing all itineraries with relevant staff
• Lead meetings and communications with the broader organization and external stakeholders
• Lead the planning and execution of a complex set of logistics for our National Governing Board meetings, including preparing and finalizing agendas based on input from senior leaders, coordinating catering and meals, coordinating board members’ travel schedules, and booking lodging for all National Governing Board members
• Create the communication strategy for Executive Team and board members in advance of each board meeting, including what information will need to be shared with each stakeholder and by when
• Take meeting minutes and track action items and voting results to maintain official organizational records
• Compile, format, and distribute board packets (financials, reports, and proposals) ahead of meetings to ensure board members are fully prepared
• Collaborate with the Board Chair and Chief of Staff to draft meeting agendas and schedules
• Ensures the organization adheres to its bylaws and tracks term limits, committee assignments, and elections for board members
• Draft, edit, finalize and present reports, presentations, memos and project updates for different audiences, including staff, board members, and external partners
• Draft internal and external communications, speeches, and newsletters on behalf of the president in partnership with External Affairs
• Coordinate with staff across the organization to ensure Office of the President has necessary materials for all internal and external meetings
• Lead high-impact, cross-functional projects that the president champions, such as annual convenings or new programs
• Identify ways to increase operational efficiency within the Office of the President and lead change efforts to implement relevant systems and processes
• Create and implement systems to increase efficiency in communications between Office of the President and all other departments
• Conduct research and data analysis and track metrics for key projects
• Manage confidential information and prepare confidential communications with the Collective Bargaining Unit
• Manage and submit expense reports for all staff for the Office of the President
• Manage on-going expenses for Office of the President and organizational events, and track details for monthly and annual budget processes
• Other duties as assigned

Senior Manager, Executive Operations

Program Manager

• Manage state programmatic work and campaigns
• Lead the execution of statewide advocacy campaigns

Customer Success Manager

• Provide technical support for partners via organizational support channels for Action Squared toolsets in alignment with L1 support/success metrics and processes and/or L2 support/success metrics and processes.
• Provide first-line back up for L1 and/or Jr coverage gaps.
• Lead the technical escalation and bug resolution process for Action Network and/or Action Builder.
• Establish Partner Success techniques to maintain partner satisfaction standards and promote positive partner experience.
• Maintain up-to-date and working knowledge of toolset features.
• Regularly lead documentation updates during toolset deploy cycles.
• Share and implement feedback to improve partner resources.
• Regularly lead remote, live, and in-person introductory toolset training series for general and public partner audiences.
• Lead upskill opportunities for L1 and/or Junior team members for specialization area.
• Collaborate across teams to ensure organizational alignment for specialized projects/programs.

Senior Partner Success Strategist

Director

• Oversee statewide organizing strategy
• Lead the development and execution of Common Cause’s organizing and outreach strategy at the state level, ensuring alignment between state-level and national organizing strategy, as well as alignment with our organizational policy pillars: Voting & Fair Representation; Anti-Corruption & Accountability; Civil Rights & Civil Liberties; and Media & Technology

Deputy State Director

• Develop and implement a fundraising and donor strategy
• Manage the Major Gifts team
• Ensure all major donor interactions are recorded in CRM
• Grow a portfolio of major donor prospects
• Secure leadership level contributions of $1.25 million or more annually

Senior Manager, Executive Operations

Program Manager

Senior Partner Success Strategist

Deputy State Director

Director – Major Gifts