Common App

Account Manager

• Executing on Common App’s strategy to engage federal, state, and local government officials, policymakers, and key stakeholders and secure system level agreements for Common App products, programs and services.
• Acts as the primary liaison between Common App and government entities and leads strategic business development for state-level initiatives.
• Ensures that Common App’s priorities are represented in the policymaking arena and that new partnership opportunities are proactively identified and pursued.
• Monitors legislative and regulatory developments, assesses potential policy and market impacts, and provides strategic recommendations to leadership.
• Works to cultivate, pitch, and secure agreements with state systems, higher education agencies, and education coalitions, positioning Common App as a trusted voice and preferred partner in state and national higher education policy and access initiatives.

Director, Government Relations – State Partnerships

Operations

• Do you have a passion for higher education?
• Help to remove barriers and encourage students to forge their path to a better future.
• Play a critical role in driving the internal operational readiness of the entire Member Success team.
• Own key areas: providing accurate documentation on Common App policies and processes; member facing resources to support product and service adoption; delivering internal product and service training, and ensuring Salesforce is optimally configured internal workflows and team performance.
• Contribute as a subject matter expert to the Director’s strategy by governing the creation and maintenance of all internal Member Success documentation;
• Configure and implement outreach campaigns and member communications via Salesforce;
• Own the analysis and reporting to monitor key Member Success metrics;
• Support go-to-market initiatives and other product and service needs through the creation and delivery of internal training.
• Support cross-divisional priorities and require collaboration with communications and marketing, product strategy, and legal.

Member Success Internal Operations Manager

Full-stack Engineer

• Our Software Engineering, Team Lead, reports to our Senior Director, Software Engineering, and is part of a team of engineers designing and developing both web-based and mobile software products for Common App.
• This role will provide technical guidance and mentor a team of Software Developers while implementing high quality software products that meet the needs of The Common Application community.

Software Engineer, Team Lead

Growth Marketing

• strategically expanding the organization's network of constituents and partners focusing on growing member institutions
• identifying and cultivating new markets such as community colleges and state systems
• establishing student reach partnerships with organizations such as school districts
• broadening reach to learner populations like community college students and transfer students
• drive access to opportunities that are proximate and affordable while increasing likelihood of attainment and success
• expanding capacity to grow into new member sectors, including community colleges
• partnering with states to support driving access agendas

Vice President, Network Growth

Scrum Master

• Play a critical role in facilitating and optimizing agile processes across cross-functional Agile software project teams.
• Guide software development teams in the efficient, high-quality delivery of work.
• Drive continuous improvement and champion agile methodologies to ensure successful project execution and value delivery.
• Foster a collaborative and adaptable team environment to enhance alignment with organizational goals.
• Support the team in overcoming challenges and promote agile best practices to ensure project transparency, accountability, and innovation.

Director

• As the leader of the Member Success team, reporting to the VP, Member and Learner Success, this position will be responsible for overseeing all facets of member success for implementing and current members to ensure that they have a high-quality experience that maximizes the value of their use of Common App.
• The Senior Director will also oversee our efforts to implement and maintain state and system-level initiatives in partnership with the Network Growth State Partnerships team.
• The Senior Director will craft and implement a comprehensive member services strategy that includes management of current and future external engagement strategies, including Common App Advisory groups, Illuminate, and communities of practice.
• In partnership with Product Strategy, Marketing, and other key internal collaborators, they will create and manage channels for member and learner feedback to guide product and service enhancements and orchestrate the launch of new products.
• The Senior Director manages three teams: Member Implementation, Member Operations, and Member Services.

Senior Director, Member Success

Recruitment

• Reporting to the Senior Manager of Member Recruitment, the Member Recruitment Manager will primarily support membership growth throughout all phases of the member recruitment lifecycle, including prospecting and recruitment, welcoming and orientation, and transition to implementation and onboarding with a focus on community colleges.
• Additionally, they may help build and support partnership strategies based on the unique needs of community colleges in conjunction with other teams as needed.
• As a member of the Recruitment and Onboarding team within the Member Impact division, they are responsible for supporting the development and execution of recruiting, education, and constituent development and engagement strategies to positively promote the vision, mission, and brand of Common App through membership, events, and other special programs and projects.

Member Recruitment Manager

People Operations

• lead the migration of compensation benchmarking data from PayScale’s legacy platform to the new PayFactors system.
• This role requires advanced technical expertise with PayFactors and strong Excel skills to ensure accurate transfer, validation, and analysis of compensation data for all unique positions.
• The specialist will work closely with People Operations to streamline the transition, maintain data integrity, and support compensation benchmarking needs during the migration period.

Temporary People Operations Specialist, Compensation

Platform Engineer

• Design, implement, and optimize digital workplace solutions across key enterprise platforms
• Serve as a cross-system integrator, implementing solutions that align business needs with technical capabilities
• Collaborate with stakeholders to design efficient, secure, and scalable solutions
• Implement, operate, and integrate enterprise-level solutions (ERP, CRM, Lead-to-Close, Service Management, etc.) and extend SaaS platforms using platform-specific languages
• Apply integration patterns and protocols (REST, SOAP, message queues) and manage APIs/ESB technologies
• Work with integration platforms (MuleSoft, Workato, Boomi, Apache Camel) and containerization/orchestration technologies (Docker, Kubernetes)
• Use cloud providers (AWS, Azure, Google Cloud) and DevOps practices including CI/CD, Git, and infrastructure as code
• Interpret business processes and map them to technical workflows to support end-to-end automation
• Troubleshoot complex technical issues, provide mentorship, and collaborate across teams
• Report to the Director, Technical Operations as a senior-level member of the Technical Operations team

Enterprise Platform Engineer

Engineer

• Report to the Director, Technical Operations as a member of the Technical Operations team
• Design, implement, and optimize digital workplace solutions across key enterprise platforms
• Serve as a cross-system integrator, implementing solutions that align business needs with technical capabilities
• Collaborate with stakeholders to design efficient, secure, and scalable solutions
• Implement and integrate enterprise-level SaaS platforms and extend platforms using platform-specific languages
• Build integrations using integration platforms, containerization, cloud services, and DevOps practices
• Interpret business processes and map them to technical workflows to enable end-to-end automation
• Mentor and collaborate across teams to drive continuous improvement and reliable operations

Digital Workplace Engineer

Implementation Specialist

• Support onboarding efforts for Common App new member colleges and universities.
• Act as technical expert and designated subject matter expert on all services within the Common App product suite and Implementation process.
• Serve as the primary point of contact for a portfolio of new members.
• Assist with onboarding, training, and configuration of school-specific requirements.
• Share industry trends and other pertinent information and support with member schools.
• Guide members through complex processes, manage multiple milestones, and ensure successful implementation.