Commercial Vehicle Group, Inc.

Account Manager

• Serve as the primary strategic contact and trusted advisor for a portfolio of existing OEM clients
• Develop and execute strategic account plans to achieve and exceed sales targets
• Conduct regular business reviews with clients
• Proactively identify, qualify, and pursue new sales opportunities
• Lead the full sales cycle from initial opportunity through RFQ analysis, proposal development, negotiation of contracts and pricing, and successful closure
• Collaborate seamlessly with internal cross-functional teams to ensure the successful launch, delivery, and ongoing support of projects
• Maintain and prepare regular sales forecasts and activity reports for management
• Monitor industry trends and market conditions

Program Manager

• Drive customer programs from concept to production and turn expectations into successful outcomes.
• Serve as the primary program contact for assigned customers, building strong relationships and maintaining clear communication throughout the product lifecycle.
• Lead program planning, execution, and risk management to ensure on-time delivery, product quality, and financial performance.
• Translate customer requirements and commercial agreements into executable internal program plans integrating engineering, purchasing, operations, and quality.
• Own program cost, including tooling, material, engineering hours, and launch expenses; partner with finance and sales to monitor program profitability.
• Identify program risks early and develop mitigation actions to protect schedule, cost, and technical deliverables.
• Maintain accurate status documentation including program timelines, open issues, risk registers, and customer action logs.

Program Manager – Electrical Systems

Operations

• Lead, coach, and develop the Customer Service and Inside Sales teams to ensure high performance, accountability, and continuous improvement
• Establish clear KPIs, dashboards, and performance metrics aligned with commercial and customer objectives
• Standardize and continuously improve commercial processes including lead management, quoting, order entry, pricing execution, and customer communication
• Drive consistency, accuracy, and speed across the order-to-cash lifecycle
• Serve as the internal Salesforce subject matter expert and master user
• Own Salesforce configuration, data integrity, reporting, dashboards, and user adoption
• Partner with Sales leadership to optimize pipeline management, forecasting accuracy, and opportunity hygiene
• Support Sales and Business Development with insights, reporting, and analysis to drive informed decision-making
• Act as a key liaison between Sales, Operations, Finance, Engineering, and Supply Chain to ensure alignment and execution

Manager, Commercial Operations

Application Engineer

• Serve as the primary technical contact for assigned customers, responding to inquiries, analyzing requirements, and providing guidance on wire harness design and manufacturability.
• Lead customer discovery activities, including requirements clarification, engineering reviews, and project scoping discussions.
• Support the sales team in pre-award activities by reviewing specifications, preparing technical proposals, and estimating material/design feasibility.
• Translate customer requirements into clear internal engineering documentation, drawings, and specifications for wiring harness assemblies.
• Collaborate with internal design, manufacturing engineering, and quality teams to ensure product solutions are cost-effective, manufacturable, and compliant with customer standards.
• Identify risks related to design feasibility, material selection, space constraints, and electrical performance; propose alternatives and mitigations.
• Troubleshoot issues related to harness design, assembly, installation, durability, and system integration throughout the product lifecycle.
• Facilitate resolution of customer issues, coordinating cross-functional teams to ensure timely response and closure.
• Prepare customer and internal presentations, design reviews, and technical summaries.
• Maintain accurate project documentation, including change requests, engineering records, customer communications, and issue tracking.
• Provide internal training or briefings to align commercial, program management, and manufacturing groups on customer design expectations.
• Recommend design standardization opportunities, material substitutions, and process improvements to enhance quality and reduce cost.
• Stay current with automotive electrical system standards, industry trends, and emerging component technologies.