ComForCare Franchise Systems, LLC

Business Development Rep

• Develop and nurture meaningful referral relationships throughout the healthcare community.
• Actively meet with hospitals, doctors, senior communities, and healthcare professionals through consistent visits, presentations, and events.
• Drive qualified referrals and new care starts that help more seniors remain safely and independently at home.
• Maintain accurate records of all referral activity in the CRM and regularly report results and opportunities to leadership.
• Work hand-in-hand with the care team to deliver a smooth, compassionate transition for every new client and their family.

Business Development Manager

Sales

• Drive service expansion within assigned territory
• Generate revenue through outside sales
• Secure contracts for services
• Spend more than half of the time away from the office
• Actively seek new referral sources
• Maintain records of sales activities

Home Care Sales

Account Manager

• Identify, develop and maintain a pipeline of referral relationships with individuals and groups at senior living communities, rehab facilities, hospitals, senior service providers, senior care professionals, and health care providers.
• Conduct cold calls, drop-in meetings, presentations, and other sales or community outreach related activities.
• Ensure delivery and placement of Touching Hearts literature in places where seniors and their families frequently seek services for seniors; deliver promotional items.
• Field incoming client referrals and inquiries
• Network “within a case,” i.e., leverage contacts among our existing clients, and the people and organizations serving them, to develop and strengthen referral source relationships.
• Coordinate outreach activities with other marketing efforts such as social media and local events; maintaining social media account weekly with content and responses.
• Represent Touching Hearts at select community and industry events, act as ambassador of Touching Hearts to the community.
• Support the development and execution of effective promotions or marketing ideas, including social media campaigns.
• Distribute promotional gifts, flyers, brochures, and other Touching Hearts marketing materials to different locations.
• Maintain business development activity records in WellSky Client Care or Welcome Home CRM system.
• Gather and report information about market.
• Engage prospective clients to provide information or perform an “intake” to begin services.
• Track and report on community outreach activities, referral generation, and sales performance activities and key performance metrics.
• Meet or exceed established sales targets and referral goals as defined by organizational objectives.

Community Relations Manager

Account Executive

• Responsible for promoting sales and creating a positive identity for the company through promotional material and personal visits.
• Plays an integral role in helping Right at Home improve the lives of as many people as possible in the community.
• Increases care hours and develops a profitable referral source pipeline.
• Gains market share and pre-plans weekly sales activities.
• Creates opportunities for communication with referral sources and maintains all sales activity in a CRM database.
• Conveys a strong need to win and is energized by developing and meeting annual sales goals.

Outside Sales Representative

• Build and manage relationships with hospitals, rehab centers, assisted living communities, and physicians
• Generate new client leads and convert them into ongoing home care cases
• Represent our agency in the local healthcare community
• Develop and manage your own pipeline and partnerships

Business Development Manager

Home Care Sales

Community Relations Manager

Outside Sales Representative

Business Development – Build Income Stream