
Senior D365 Retail Consultant
Columbus
full-time
Posted on:
Location Type: Hybrid
Location: Aalborg • Denmark
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Job Level
Tech Stack
About the role
- Working closely with customers to understand, challenge, and optimize end-to-end Retail, Store Operations, Omnichannel Commerce, and (where relevant) Supply Chain processes
- Supporting customers in adopting new Commerce features, omnichannel capabilities, POS enhancements, loyalty, and retail-oriented best practices
- Acting as the bridge between Commerce and Supply Chain, ensuring smooth integration, operational efficiency, and exceptional customer experience
- Leading workshops covering analysis, design, configuration, testing, and end-user training within retail and omnichannel projects
- Identifying optimization opportunities across complex retail environments and contributing to scalable improvements
- Serving as a trusted advisor who guides customers toward robust, future-ready Commerce and operational solutions
- Bringing curiosity and a drive to adopt emerging technologies, including AI, and translating them into practical value for customers and colleagues
Requirements
- Experience with D365 Commerce / Retail (or AX Retail) with several full‑cycle implementations from envisioning to go‑live and hypercare
- Dynamics 365 Commerce expertise: Deep knowledge of retail processes, omnichannel scenarios, commerce scale unit, store commerce app, and call center flows
- Ability to translate business requirements into scalable, secure, and supportable D365 Commerce and D365 F&O solution designs
- Solid understanding of D365 F&O SCM to ensure seamless Commerce-SCM integration and E2E process coverage
- Skilled at leading workshops, managing scope, and driving consensus among business, IT, and partners; communicates clearly with exec and operational audiences
- Proficiency with Azure DevOps work item flows
- Habit of contributing patterns, templates, and learnings to an internal Retail/SCM community and mentoring colleagues
- Fluent in Danish and English, both written and spoken.
Benefits
- We trust our colleagues and believe in flexibility,
- enabling you to grow your career while maintaining a healthy balance with your personal life.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
D365 CommerceD365 F&ORetail processesOmnichannel scenariosCommerce scale unitStore commerce appCall center flowsSupply Chain Management (SCM)Solution designEnd-to-end process coverage
Soft Skills
Workshop leadershipScope managementConsensus buildingClear communicationMentoringCuriosityDrive for emerging technologies