Columbus

Senior D365 Retail Consultant

Columbus

full-time

Posted on:

Location Type: Hybrid

Location: Ballerup • Denmark

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Job Level

Senior

Tech Stack

Azure

About the role

  • Working closely with customers to understand, challenge, and optimize end-to-end Retail, Store Operations, Omnichannel Commerce, and (where relevant) Supply Chain processes
  • Supporting customers in adopting new Commerce features, omnichannel capabilities, POS enhancements, loyalty, and retail-oriented best practices
  • Acting as the bridge between Commerce and Supply Chain, ensuring smooth integration, operational efficiency, and exceptional customer experience
  • Leading workshops covering analysis, design, configuration, testing, and end-user training within retail and omnichannel projects
  • Identifying optimization opportunities across complex retail environments and contributing to scalable improvements

Requirements

  • Experience with D365 Commerce / Retail (or AX Retail) with several full‑cycle implementations from envisioning to go‑live and hypercare
  • Dynamics 365 Commerce expertise: Deep knowledge of retail processes, omnichannel scenarios, commerce scale unit, store commerce app, and call center flows
  • Ability to translate business requirements into scalable, secure, and supportable D365 Commerce and D365 F&O solution designs
  • Solid understanding of D365 F&O SCM to ensure seamless Commerce-SCM integration and E2E process coverage
  • Skilled at leading workshops, managing scope, and driving consensus among business, IT, and partners; communicates clearly with exec and operational audiences
  • Proficiency with Azure DevOps work item flows
  • Fluent in Danish and English, both written and spoken.
Benefits
  • Collaborate with some of the most forward-thinking brands across Retail, Wholesale, Distribution, and Omnichannel Commerce.
  • Trust our colleagues and believe in flexibility, enabling you to grow your career while maintaining a healthy balance with your personal life.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
D365 CommerceD365 F&Oretail processesomnichannel scenarioscommerce scale unitstore commerce appcall center flowsD365 F&O SCMsolution designend-to-end process coverage
Soft Skills
leading workshopsmanaging scopedriving consensusclear communicationcustomer experience optimizationcollaborationproblem-solvinganalytical thinkingtrainingstakeholder engagement