Collinson

Manager

• A new role within the Guest Experience organization, the Manager, Brand Delivery and Employee Engagement is a critical role in ensuring that every guest experience embodies our brand’s commitment to our guests.
• Translate our brand strategy into reality, ensuring every lounge, in every location, delivers a consistent, memorable experience.
• Conduct brand and hospitality audits, identifying opportunities for continuous improvement.
• Partner with cross-functional teams to align on brand delivery and guest experience goals.
• Develop and implement employee engagement programs that reinforce brand values and ensure our team members feel heard and cared for.

Manager, Brand Delivery, Employee Engagement

Financial Planning and Analysis

• The Commercial Finance Manager is a valued member of the Finance Team contributing to the strategic opportunities in the Travel Experiences division at a Global or Regional level.
• You will work closely with the Global Commercial Finance Team to drive forward key projects across the entire spectrum of the Travel Experiences division, collaborating with the Americas stakeholders.
• You will be leveraging globally available pricing and analysis tools or building innovative bespoke models that are flexible, automated and aligned to global commercial frameworks.
• Regular external (client) contact is also expected.
• Financial modelling / business casing, competitive analysis, consumer research, legal or regulatory guidelines
• Clear project definition (scope, desired outputs, key stakeholders)
• Gather the essential information – facts and views – from key stakeholders and interrogate logically and rationally
• Develop recommendations, with clear rationale
• Present the output with a clear story, from current situation through to recommendation
• Work with internal and external stakeholders to align to a recommendation, and feed into the delivery process
• Support the Commercial and Marketing teams in framing problems and opportunities, or with commercial modelling, and the presentation of these both internally and externally
• Help define our future strategy
• Build, maintain and enhance relationships with other internal teams and external partnerships
• Detailed involvement on business planning quarterly and annually as well as monthly reporting

Commercial Finance Manager

Director

• Responsible for overall revenue and gross margin and successful development of the market
• Execute global and regional strategy and deliver an aligned local market plan
• New business, revenue generation and gross margin protection and growth
• Represent all Collinson International offerings and evolve/grow business and capabilities in market
• Manage market commercial and business development efforts and liaise with region and global teams
• Report to SVP, Commercial of the Region and contribute to regional leadership
• Develop strategy to enhance partnerships with current clients and build business with potential clients
• Conduct ongoing assessment of the market landscape and opportunities
• Work with matrixed teams: business development, account management, operations, lounge partners, and marketing
• Support product and technology delivery to meet market requirements and launch new offerings
• Identify and execute strategic partnerships to enhance market penetration
• Lead market account teams to drive account relationship development and strategies across sectors (credit cards, banks, airlines, airports)
• Accountable for business and employment compliance and for providing market perspective and insights
• Manage Collinson’s identity and reputation in the market and participate in industry forums and activities
• Align with global programs and projects and work with P&C on recruitment, development, retention, and performance of talent

Manager, Brand Delivery, Employee Engagement

Commercial Finance Manager

Market Director