Collective

Revenue Operations

• Partner with Sales Leadership on lead routing and segmentation, lead enrichment, and rep performance analytics.
• Build the engine that enables an AE to perform at 2x their current output.
• Own the implementation of the sales toolstack - testing new tools and workflows to improve AE efficiency (Conversion rate, quota attainment, etc.).
• Governance: You’ll be the control tower and own where leads sit, what messaging they are receiving, and how the system works.
• Lead high-priority cross-functional GTM initiatives from problem definition through test launch and iteration.
• Design AI-native workflows that cut manual work, improve consistency, and accelerate decisions.
• Work with Business Systems and data teams to operationalize automation across the revenue engine, on data you trust.

GTM Engineer – Revenue Operations

Security Engineer

• Build and operate an agentic application security program: the full testing stack — SAST, DAST, and software composition analysis (SCA) — integrated into CI/CD, LLM-based triage that separates real findings from noise, and automated security review of pull requests — so security feedback arrives in minutes, not review cycles.
• Drive vulnerability remediation end to end: triage and rate findings from scanners, penetration tests, and researchers; route fixes to owning teams; track them to closure against SLAs; and verify that fixes actually close the hole.
• Eliminate vulnerability classes at the root: ship secure defaults, paved-path libraries, and framework-level fixes so the easy way to write a feature is also the safe way — targeted, well-scoped code changes in the product codebase.
• Lead threat modeling and security review for new features and platform changes, engaging with product engineers early in design rather than at the end — and automate the practice over time, so threat models are living documents that agents draft and update as the system changes rather than point-in-time artifacts.
• Tune and evolve the program's signal quality: new rules, better prompts, fewer false positives — treating the agentic pipeline itself as a product you iterate on.
• Stay current on the vulnerability landscape relevant to a fintech platform handling sensitive financial and tax data, and translate what matters into concrete program changes.

Product Security Engineer

Engineering Manager

• Act as a player-coach, balancing hands-on technical contribution and people leadership
• Lead, mentor, and grow IC’s, fostering a culture of high-performance and empathy.
• Work with teams of talented engineers, product managers, and designers to deliver a robust platform.
• Define, own, and ensure the timely delivery of complex, multi-disciplinary, and highly visible engineering projects.
• Drive clarity about architecture, design, and product decisions across teams, utilizing full-stack capability (e.g., Python/Django backend, React frontend).
• Manage team processes and interface effectively with non-technical stakeholders, including Operations teams.
• Contribute to engineering-wide initiatives and drive conversations from engineering teams to executive leadership.

Engineering Manager – Senior Manager

Customer Support

• Conduct video calls with members each day (approximately 4–5 hours daily), guiding them through onboarding and day-to-day account questions.
• Serve as a go-to resource for members navigating our platform, troubleshooting and escalating issues as needed.
• Guide members through running their first payroll and understanding payroll taxes, including S-Corp payroll considerations.
• Break down complex tax and accounting topics into clear, easy-to-understand explanations.
• Support members pre and post onboarding with their support questions related to tax, accounting, payroll & overall use of our platforms.
• Support entrepreneurs and the self-employed with a member-first mindset, treating every interaction as a chance to build trust.
• Bring strong customer service instincts to every call, email, and message — professional, warm, and solutions-oriented.
• Maintain accurate documentation across Salesforce and internal systems.

Senior Member Support Specialist

Technical Recruiter

• Drive sourcing and pipeline generation for technical roles across Engineering, with a strong focus on identifying, engaging, and nurturing passive talent.
• Develop creative sourcing strategies across LinkedIn, referrals, talent communities, events, and other channels to attract high-quality technical candidates.
• Conduct recruiter screens and manage candidates throughout the interview process while delivering a strong candidate experience through proactive communication and relationship building.
• Partner closely with recruiters and hiring managers to calibrate talent profiles, share market insights, and adjust sourcing strategies as hiring needs evolve.
• Track pipeline health, sourcing effectiveness, and recruiting metrics to improve outreach strategies, conversion rates, and overall hiring outcomes.
• Continuously improve sourcing workflows and operational efficiency using tools like Ashby, Pin, and Claude.

Senior Technical Recruiter – Contract

Social Media Manager

• Own day-to-day management of Collective's organic social channels (Instagram, LinkedIn, TikTok, X), including content scheduling, posting, and platform-specific optimizations with a goal of publishing 1-2 high-quality posts per day across channels.
• Develop and execute a bold, forward-thinking organic content strategy that pushes creative boundaries, establishes Collective as a thought leader in the solopreneur space, and drives audience growth, customer acquisition, and community building.
• Own the social content calendar—planning content weeks in advance to ensure a cohesive narrative across platforms that aligns with broader company goals, upcoming campaigns, and key industry dates—while staying agile enough to jump on trends, breaking news, or cultural moments before they pass.
• Build and nurture online communities that strengthen our movement, drive brand loyalty, and convert audience members into customers.
• Maintain a consistent visual style and raise the bar on content quality across all channels—setting a standard that stands out in the feed.
• Monitor and engage with comments across all social channels—responding to questions, flagging important conversations, and maintaining a positive and on-brand community experience.
• Source and prospect new influencer talent aligned with Collective's brand and target audience, managing a roster of up to 30 influencers.
• Lead outreach, rate negotiation, and contracting for new and existing influencer partnerships.
• Onboard new influencers and serve as their primary point of contact, ensuring they have the creative context and brand knowledge to produce great content.
• Provide clear creative direction and ongoing feedback to ensure influencer content meets our quality bar and resonates with our audience.
• Deliver sourced creator content and talent recommendations to the paid media team for amplification, acting as the bridge between the influencer program and paid channels.
• Collaborate with Collective team members, executives, and subject matter experts to support the creation of engaging social-first content.
• Be comfortable in front of the camera when the situation calls for it, and able to help bring out authentic performances from non-professional talent.
• Collaborate with members, influencers, and other experts to continuously improve content quality and relevance.
• Own and report on core KPIs including audience growth, engagement, and the influencer program's contribution to content pipeline.
• Conduct regular competitive analysis and channel audits to identify opportunities and inform strategic pivots.
• Use data insights to continuously optimize content performance, testing new formats and approaches.
• Stay ahead of platform algorithm changes, content trends, and influencer marketing best practices.

Social Media and Influencer Manager

Product Manager

• Own the product area vision, strategy, implementation, and customer & business outcomes for Growth & Monetization
• Own the strategy and execution of member value realization, helping members clearly understand and quantify the financial outcomes Collective delivers to drive activation, retention, referrals, and revenue growth.
• Grow Collective’s customer base through innovative product-led growth experiences (e.g. referrals, multi-user product experiences, community features and more)
• Work closely with VP of Sales & Marketing to run sales/ funnel optimization experiments
• Lead and inspire an XFN team to ship innovative experiences
• Deeply understand business and product performance to ensure the team is focused on the highest leverage opportunities that balance long term growth with immediate business needs
• Manage the roadmap and team processes to enhance quality and velocity of execution, make tradeoff decisions between business priorities and available resources
• Drive effective partnership both cross-functionally, across product teams, and external partners to ensure the team is effectively strong business outcomes
• Define the framework and metrics to measure the impact of the team; deeply understand the core drivers and monitor progress