Coleto Brands

Ecommerce

• Identify and build strategic customer opportunities from concept to realization
• Research and engage potential customers through outreach and relationship-building
• Prepare compelling presentations and facilitate meetings with prospective partners
• Develop business cases and strategies to support growth initiatives
• Collaborate with internal teams on product, service, and design solutions tailored to customer needs
• Address customer questions and orchestrate internal prioritization of issues
• Facilitate customer onboarding and ensure a seamless setup process
• Support sales leadership with data gathering, visualization, and analysis of key performance metrics
• Present data, strategies, and outcomes to internal leadership and customers

Business Development Manager, eCommerce

Human Resources

• Partner with the head of HR to align the company’s strategic objectives with a comprehensive people agenda that drives performance and growth.
• Serve as a trusted advisor to senior leaders, influencing talent, culture, and organizational decisions.
• Lead HR initiatives supporting growth, transformation, and integration across the company.
• Track and report HR KPIs and analytics to support business reviews through the creation of HR dashboards.
• Design clear and impactful presentations that inform and influence across all levels in the organization.
• Provide people insight briefings summarizing key talent, cultural trends, and workforce risks to support leadership planning.
• Evolve performance development frameworks, tools, and capabilities to create a system that connects performance, potential, and rewards.
• Lead the preparation and facilitation of the annual talent review process in partnership with managers and HR Business Partners, ensuring alignment on performance, potential, and succession priorities across the organization.
• Oversee workforce planning and talent pipeline development to ensure critical roles and skills are in place.
• Partner with Talent Acquisition to optimize recruiting strategies and external partnerships.
• Lead, coach, and develop HR Business Partners.
• Promote cross-functional collaboration, accountability, and a continuous improvement mindset.
• Champion HR technology, process automation, and analytics-driven decision-making.
• Partner with Employee Experience team to drive initiatives that strengthen engagement, retention, and culture alignment across remote and onsite teams.
• Oversee the compensation planning and review process, continuously improving tools, data accuracy, and market benchmarking to ensure equitable and competitive pay programs.
• Ensure HR systems, reporting & analytics, policies, and processes are efficient, scalable, and compliant.

Director of Human Resources

• Own the architecture, integrations, and governance of commerce applications across the Shopify ecosystem
• Design and govern integrations between Shopify and enterprise systems (ERP, CRM, 3PL, payment providers)
• Define payload structures, middleware patterns, and error-handling frameworks for stability and scalability
• Ensure data integrity with reconciliation routines and monitoring dashboards for orders, inventory, pricing, and taxes
• Implement load testing and monitoring to support large transaction volumes and seasonal peaks
• Lead security and compliance initiatives (PCI-DSS, GDPR, CCPA, secure API consumption)
• Oversee application lifecycle management, including source control, CI/CD pipelines, regression testing, and version upgrades
• Serve as the technical counterpart to Marketing, Finance, Operations, and IT, translating requirements into scalable technical solutions
• Protect business continuity and enable innovation by owning integrations, data accuracy, and platform stability

Business Development Manager, eCommerce

Director of Human Resources

Technical Lead, Shopify