Coles Group

Manager

• Responsible for the day-to-day running of a multi-million dollar store
• Achieve key commercial targets
• Provide exceptional customer service by developing and delivering the store retail plan
• Accountable for all aspects of the store

Store Manager

Customer Support

• Full accountability for the day-to-day running of the customer service department and front of store operations.
• Responsible for our checkouts and customer service desk.
• Contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and local community.

Customer Service Manager

Auditor

• Conduct audits of Own Brand suppliers against Coles Food and Non‑Food Manufacturing Supplier Requirements
• Deliver targeted audits focused on responsible sourcing, customer complaints, product incidents, withdrawals and recalls
• Communicate audit outcomes and manage non‑conformance close‑out within agreed timeframes using Fusion
• Provide clear, timely and thorough audit reports within required timeframes
• Coach and mentor suppliers and Coles Product Technologists to improve technical capability and quality performance
• Identify recurring non‑conformances and work collaboratively to implement improvement initiatives
• Contribute to Own Brand supplier scorecards, performance strategies and quality training programs
• Participate in ongoing professional development, including witness and shadow audits

Internal Auditor – Own Brand

Full-stack Engineer

• As a senior software engineer, you will design, build, and maintain integration platforms using industry best practices, including developing and maintaining integrations across the Supply Chain Network.
• You will champion strong engineering principles and drive results.
• You will actively contribute to the team.
• You will take initiative, collaborate with other Coles members to achieve the best outcomes for your team and Coles, mentor engineers, and improve the developer experience.

Senior Engineer

Project Manager

• Lead the planning and execution of major projects across Liquor, ensuring delivery aligns with business strategy, approved scope, budget and timelines
• Integrate strong project management discipline with effective change leadership to support teams as they navigate transformation
• Engage senior stakeholders across business units, building trusted relationships and influencing at all levels
• Oversee project governance, reporting, financial management, risk and issue management and supplier engagement
• Coach, lead and develop team members to drive high performance, collaboration and new ways of working
• Represent the project externally with vendors, consultants and partners, negotiating outcomes where needed

Senior Project Manager, Liquor

Marketing

• Assess current-state workflows, identify gaps and risks, and define future-state processes
• Translate business needs into clear priorities, milestones, and delivery plans
• Provide regular updates and present insights, risks, and recommendations to GM and Chief-level stakeholders
• Drive alignment across teams to support consistent, compliant, and efficient ways of working.

Senior Marketing Manager – Automation & Process

• Have full accountability of store operations during the evening and night trade
• Guide team members and allocate tasks
• Provide support and direction to be able to provide exceptional service to customers
• Contribute to a store which is exceptionally presented, welcoming and engaging for customers, team members and community

Night Trading Manager

Network Engineer

• Provide tier 3 operational network support, including changes, tasks and incidents.
• Build and configure the Coles Network, with a focus on Wi-Fi and Unified communications technologies.
• Manage the lifecycle of a large enterprise network serving multiple offices, distribution centres and retail locations.

• Full accountability for the day-to-day running of the deli department
• Contribute to a store which is exceptionally presented, welcoming and engaging
• Lead, coach and develop team members to meet sales targets and cost control

Delicatessen Manager

• Team up with the Store Manager to manage store operations
• Manage inventory and create a welcoming store atmosphere
• Provide friendly service to create memorable customer experiences

Assistant Store Manager

• Manage the store team and ensure a friendly atmosphere for customers.
• Create eye-catching stock setups and energize the team.
• Foster connections with customers and the community.
• Handle admin tasks related to payroll, inventory, and store organization.
• Drive sales and achieve store goals.

Human Resources

• Managing high-risk and complex cases, providing strategic advice to senior stakeholders, and ensuring Coles’ workplace policies comply with relevant laws and industrial instruments
• End-to-end ER case management – managing up to 20 complex cases at a time, including workplace disputes, serious misconduct, and unlawful termination claims
• Tribunal representation – preparing for and attending Fair Work Commission proceedings, conciliations, and hearings
• Investigations – conducting legally robust workplace investigations into allegations of discrimination, bullying, harassment, and breaches of workplace legislation
• Medical case management – handling fitness-for-work assessments and managing cases involving medical incapacity
• Enterprise agreement and award interpretation – providing expert advice on industrial relations frameworks and obligations
• Stakeholder engagement – working closely with senior business leaders, HR teams, and legal counsel to mitigate workplace risks and ensure best-practice compliance

Senior Workplace Relations Specialist

• Team up with the Store Manager to keep the store looking fantastic.
• Build an awesome team and manage inventory.
• Create a welcoming vibe, and make a real impact with friendly service, creating unforgettable moments for Aussies nationwide.

• Display flair for creating eye-catching stock setups and energizing the team.
• Foster a friendly atmosphere for customers and build genuine connections.
• Hitting store goals and boosting sales.

• Work as an Assistant Store Manager at Liquorland Swan Hill.
• Team up with the Store Manager to maintain store appearance and build a team.
• Manage inventory and create a welcoming vibe in the store.
• Focus on friendly service to create memorable customer experiences.
• Achieve store goals and boost sales.