Senior Brand & Community Manager
ARB Interactive
Junior Community Manager
CoinPoker
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
Junior
About the role
- Actively manage and moderate Discord (and side Discord projects), Reddit and Telegram channels to ensure a positive, informative, and engaging environment.
- Foster a strong sense of community among members by initiating discussions, responding to inquiries, and providing updates on company news, events, and product releases.
- Develop and share engaging content related to poker, cryptocurrency and CoinPoker projects, including announcements, educational content, and event promotions.
- Assist community members with questions and issues, acting as the primary point of contact for our Discord, Reddit and Telegram communities.
- Coordinate with moderator team to oversee discussions, enforce community guidelines and manage reports of inappropriate behavior.
- Assist in planning and developing growth and engagement strategies for Discord, Reddit and Telegram and lead the execution of those strategies.
- Collect community feedback and sentiment regarding announcements, updates, and the overall state of CoinPoker, and deliver structured reports.
- Work closely with marketing, product, and development teams to align community efforts with broader company goals.
- Organize and promote community events such as AMAs, giveaways, and contests to keep the community engaged.
- Keep up with the latest trends in poker and cryptocurrency, ensuring the community stays informed about relevant industry developments.
Requirements
- Proven experience in the poker space, with a strong understanding of poker mechanics, history and trends.
- A passion for poker and experience in or a deep understanding of how poker players think.
- Excellent written and verbal communication skills, with the ability to convey complex information clearly and engagingly.
- Previous experience managing or moderating online communities, especially on Discord, Reddit and Telegram.
- Ability to handle difficult situations and resolve conflicts within the community with professionalism and tact.
- Comfortable using Discord, Reddit and Telegram, social media platforms, and other digital tools to manage and engage with the community.
- A self-starter with a strong work ethic, capable of working independently and managing multiple tasks simultaneously.
- Willingness to work in a fast-paced, dynamic environment with a global community that may require occasional off-hours engagement.
- High daily online activity, with the ability to stay consistently present and responsive across community channels to effectively moderate discussions and address issues in real time.
