QA Engineer

• Conduct Quality Assurance audits on transaction monitoring system (TMS) cases supporting Coinbase’s AML/CFT program
• Perform QA reviews of TMS cases based on the quality rubric, ensuring compliance with established guidelines
• Assist on 2LoD reviews and provide timely responses to findings
• Lead calibrations and office hours supporting other QA analysts
• Conduct root cause analysis on thematic issues and identify procedural gaps with proposed solutions
• Conduct training of new QA and QC joiners and validate their practice cases
• Collaborate with Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to enhance processes and workflows
• Present QA findings, insights, and recommendations via weekly metrics/dashboards
• Provide feedback on drafted procedures and support agents on complex procedural requirements
• Undertake highly complex audits and apply in-depth regulatory knowledge when reviewing unusual or complex cases

QA Analyst IV, Transaction Monitoring Compliance

Associate Quality Assurance Engineer – Hybrid, Flexible Options

Lead Software Quality Assurance Engineer – Hybrid, Flexible Options

QA Engineer

Quality Engineer

Senior QA Engineer, Platform & Partner Experience