Coinbase

QA Analyst IV, Transaction Monitoring Compliance

Coinbase

full-time

Posted on:

Location Type: Hybrid

Location: 🇬🇧 United Kingdom

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Salary

💰 £55,620 - £61,800 per year

Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Conduct Quality Assurance audits on transaction monitoring system (TMS) cases supporting Coinbase’s AML/CFT program
  • Perform QA reviews of TMS cases based on the quality rubric, ensuring compliance with established guidelines
  • Assist on 2LoD reviews and provide timely responses to findings
  • Lead calibrations and office hours supporting other QA analysts
  • Conduct root cause analysis on thematic issues and identify procedural gaps with proposed solutions
  • Conduct training of new QA and QC joiners and validate their practice cases
  • Collaborate with Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to enhance processes and workflows
  • Present QA findings, insights, and recommendations via weekly metrics/dashboards
  • Provide feedback on drafted procedures and support agents on complex procedural requirements
  • Undertake highly complex audits and apply in-depth regulatory knowledge when reviewing unusual or complex cases

Requirements

  • 6+ Years hands-on experience in executing QA, Audit, or as a Financial Crime Investigator
  • Working knowledge of BSA/AML laws, regulations, and rules for financial services/products
  • ACAMS or equivalent AML qualification
  • Experience in assisting, developing, and producing metrics and reporting
  • Strong written/verbal communication, critical thinking, and problem-solving skills
  • Highly-motivated, analytical, organized, innovative, and adaptive
  • Multi-tasking ability, team-oriented, and a self-starter
  • Proven ability to work collaboratively with global partners in other functional units
  • Exceptional work ethic and flexibility to work extended hours to meet deadlines, when necessary
  • Ability to work with limited direction from management when situations occur
  • Intermediate level in PowerPoint/Google Slides and Excel/Google Sheets
  • Nice to haves: Experience at crypto exchanges or in financial services, project management or analytics or quality assurance experience, Advanced degree in business, finance or legal, Advanced understanding of Google apps, JIRA and Salesforce Service Cloud
Benefits
  • target bonus
  • target equity
  • benefits (including medical, dental, and vision)
  • Team and company-wide offsites (attendance supported)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Quality AssuranceAuditFinancial Crime InvestigationBSA/AML lawsMetrics developmentReportingRoot cause analysisRegulatory knowledgeProcedural complianceData analysis
Soft skills
Written communicationVerbal communicationCritical thinkingProblem-solvingAnalytical skillsOrganizational skillsInnovativeAdaptiveTeam-orientedSelf-starter
Certifications
ACAMSAML qualification
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