Staff Site Reliability Engineer
Branch
AWSCloudDistributed SystemsGoGrafanaJavaKubernetesPrometheusPythonTerraform
Telecom Deployment Engineer
Cognyte
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $120,000 per year
Job Level
Mid-LevelSenior
About the role
- Deploy systems at customer sites and conduct end-user training
- Perform Acceptance Tests for GSM, UMTS, and LTE solutions
- Oversee projects from initiation to completion of Acceptance Tests
- Prepare and update project documentation
- Provide on-site and remote Tier 3 technical support for software and hardware
- Constant communication and collaboration with in-house teams to ensure customer success
- Follow departmental processes and ensure KPIs are met
- Ensure project requirements are met before the deployment phase
Requirements
- Strong background in intelligence technologies and methodologies
- CSS (Cell Site Simulators) experience
- Strong relationship and knowledge of government security (police, defense/military, intelligence services) customer base
- Law enforcement background is a plus
- Telco or Wireless Communications experience with GSM, UMTS, and LTE
- Prior experience using Electrical or RF Lab equipment
- Minimum education level: Telecommunication, Computer Studies or Equivalent
- Experience in technical pre-sale, customer support, and conducting technical training
- Strong understanding of Windows OS; Advanced IT skills
- US Citizen is Required
Benefits
- Health insurance coverage
- Life insurance
- Disability insurance
- 401K employer matching program
- Paid holidays
- PTO
- Annual discretionary bonuses
- Short and long-term incentives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
GSMUMTSLTECSSElectrical Lab equipmentRF Lab equipmentWindows OSTechnical pre-saleCustomer supportTechnical training
Soft skills
CommunicationCollaborationProject managementCustomer successRelationship building
