Cognyte

Global System Integration Engineer

Cognyte

full-time

Posted on:

Origin:  • 🇮🇳 India

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Job Level

Mid-LevelSenior

Tech Stack

AnsibleCitrixGreenplumHadoopJenkinsKubernetesLinuxOpenShiftPythonSQLSwitchingTCP/IPVMwareVoIP

About the role

  • End-to-End Cognyte Product Integration (Installation, Troubleshooting, Testing of Cognyte and commercial off-the-shelf equipment, SAT & Handover) globally/in-house.
  • The global system integration engineer shall be responsible for representing Cognyte in front of the customer for integration with the customer network; HW & SW installations; general technical issues, on-site trainings, QA testing.
  • The job might require 0-20% travel.
  • He should have the ability to work independently at site, troubleshoot issues with the help of remote support, be able to communicate issues clearly as well as to the customer, have overall “system level” technical capabilities.
  • Your impact: End to End responsibility on Global integration and installation of Cognyte products at customer site/Lab.
  • Analysis and troubleshooting skills on Multi Technologies
  • Customer oriented, good verbal and written communication skills in English
  • A Self-starter, multitasking, independent, responsible, able to take initiative
  • Ability to analyze and diagnose problems, cross-system analytic skills
  • Good inter-personal communication with other team players
  • Presentation skills in-front of customers
  • write technical work procedures guides, self-learner based on manuals
  • Ability to work under pressure and handle multiple assignments
  • Availability of support beyond office hours

Requirements

  • Practical engineering degree in electronics or computer science, Diploma will also be considered.
  • Experience as an engineer in global company, facing with Abroad customers.
  • At least 4 years of relevant experience supporting of multi technology in the IT Support/Telecom field.
  • Knowledge in Linux , Bash/Shell, Python scripting
  • Knowledge in OpenShift, Dockers, Kubernetes, Ansible, Jenkins (Any Devops tools)
  • Knowledge in VMware, vCenter & vStorage
  • Knowledge in Windows OS includes Installation, Administration and configuration
  • Knowledge with HW area Dell and HP Servers/ILO/iDRAC/ Raid (All Hardware Generation Servers)
  • Good Written and Oral Communication skills in English
  • Flexible to work on different Time-zone and willing to work beyond office hours if needed.
  • Global Customer Handling Experience
  • Advantage - Knowledge in Big Data, Hadoop Cluster
  • Knowledge in Storage Installation, Administration and Configuration (NetApp/EMC)
  • Knowledge in Database – MS SQL, Sybase, Hive, GreenPlum DB
  • Knowledge in data security Firewall, security protocols
  • Knowledge in Virtual Application Load Balancer (Citrix XenApp & AppDirector)
  • Knowledge in Cellular networks & Networking LAN, WAN & Switching Routers
  • Protocols (BRI, X25, TCP/IP, VOIP, MPLS, Telephony)