Codekeeper

Customer Support

• Ensure customers attain their desired outcomes using our product or service
• Act as an essential bridge between our company and its customers
• Conduct legal research
• Draft legal documents
• Offer support on legal matters
• Support customers in setting up connections between their source code management platform
• Receive and handle requests from users about services offered and Codekeeper account management
• Work with leads who have questions about the service, guiding them via email and website chat
• Draft reports based on customer-provided information

Paralegal, LegalTech