Codec Ireland

Director

• Accountability for people leadership standards across ABS Consulting and Managed Services
• Set the benchmark for consulting professionalism, behavior, and leadership maturity across ABS
• Establish clear performance expectations and ensure they are consistently applied
• Create a safe but disciplined environment where under‑performance and capability gaps are surfaced early and addressed
• Own consulting and delivery career pathways, progression criteria, and leadership capability models
• Actively develop Programme Managers, Delivery Leads, and senior consultants into stronger leaders
• Ensure teams operate with clarity of role and responsibility and remain within defined professional boundaries
• Build customer confidence through leadership presence, consistency, and clear decision‑making
• Act as a senior escalation point for complex or sensitive delivery situations, working in partnership with the CDO
• Support programme boards, governance forums, and delivery recovery situations where leadership intervention is required
• Ensure senior delivery roles are filled by the most appropriate and capable leaders for the complexity of the work
• Actively support the organisation‑wide rollout of AI‑enabled delivery practices developed by Master Practitioners
• Maintain senior oversight of strategic and high‑risk engagements from a people, leadership, and standards perspective
• Drive continuous improvement initiatives that strengthen consulting maturity, delivery quality, and organisational resilience
• Contribute to leadership planning, organisational design, and scale‑readiness initiatives

Director of Consulting – Delivery Leadership

Solutions Engineer

• Define target architectures on Power Platform/D365 CE; produce option papers with cost/benefit/licensing impacts and a pragmatic adoption path.
• Own technical scope, estimates, and assumptions; run change control; set quality gates and NFRs; orchestrate partner/offshore teams.
• Lead C-suite and business workshops; align competing technical priorities; communicate risk and trade-offs clearly.
• Shape bids/SoWs, delivery plans, and commercials; support account growth with value cases and phased roadmaps.
• Approve patterns for Azure integration (Functions, Logic Apps, API-M, Service Bus), identity (AAD/OAuth), and data governance.
• Design environment topology, DLP, solution layering; enforce CI/CD standards and release cadence.
• Partner with data teams on reporting; assess Copilot/AI opportunities and responsible-use guidelines.
• Ensure team produce and adhere to standards for admin guides, runbooks, support models, and operational KPIs.
• Mentor Senior consultants; build standards; turn lessons learned into reusable assets.

Solution Architect

Consultant

• Troubleshoot issues related to Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service).
• Support and maintain Power Platform solutions including Canvas Apps, Model-driven Apps, Power Automate flows, Power BI reports, and Dataverse.
• Configuration and customisation of Dynamics 365 CE.
• Manage and coordinate system upgrades, Wave updates, and patch deployments, ensuring operational continuity and minimal disruption.
• Experience with solution lifecycle management (DevOps, ALM).
• Collaborate with business stakeholders to gather requirements and translate them into technical specifications or Change Requests.

D365 CE, Power Platform Consultant

• Act as the primary escalation point for complex incidents that cannot be resolved by the Service Desk team. **• Troubleshoot and resolve issues across Azure infrastructure, including Virtual Machines, Networking, Entra ID, and related PaaS/IaaS services. **• Manage and maintain Azure subscriptions, resource groups, and policies across customer tenants. **• Monitor system health and proactively identify areas for performance tuning or cost optimization. **• Implement and support Conditional Access, Entra ID configurations, and Intune management for secure endpoint and identity control. **• Deploy and maintain core Azure services such as: **o Azure Virtual Networks, VPN Gateways, and NSGs o Azure Storage and Backup solutions **• Provide advanced support for Microsoft 365, Exchange, Intune and Defender for Cloud, including integration and security posture recommendations. **• Create and maintain PowerShell automation scripts for routine administrative and remediation tasks. **• Configure and maintain monitoring policies for Windows, iOS and Android devices using third-party tools (DattoRMM, NinjaRMM, etc.) or native Microsoft tools such as Intune **• Collaborate with project engineers on new cloud implementations or migrations. **• Document troubleshooting steps and solutions to enhance the Service Desk knowledge base. **• Support continuous improvement by identifying recurring problems and proposing permanent technical fixes.

Cloud Support Consultant

• Lead the design and delivery of solutions built using Microsoft Copilot Studio
• Work with clients to identify use cases for copilots, conversational automation, and related Power Platform solutions
• Build and configure copilots, topics, actions, orchestration flows, and integrations with business systems
• Apply a strong understanding of Dataverse and model-driven app architecture when designing connected solutions
• Advise clients and colleagues on best practice for Copilot Studio, Power Platform, and associated solution design
• Act as Codec’s internal subject matter expert for Copilot Studio, helping to grow capability, standards, and delivery approach
• Support solution design where Azure services or wider Microsoft platform components are needed
• Contribute to workshops, estimates, documentation, pre-sales activity, and project delivery

Director of Consulting – Delivery Leadership

Solution Architect

D365 CE, Power Platform Consultant

D365 CE, Power Platform Consultant

Cloud Support Consultant

Senior Copilot Studio – Power Platform Consultant