People Services Team Leader
Ideagen
Talent Acquisition Operations and Compliance Manager
Coca-Cola Canada Bottling Limited
full-time
Posted on:
Origin: • 🇺🇸 United States • North Carolina
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Focus on supporting the optimization of Talent Acquisition operations, leading process, technology, compliance, and back-office operations of the Talent Acquisition function
- Report directly to the Sr. Manager Talent Acquisition
- Manage and develop a Talent Acquisition Specialist team through coaching, performance management, and training
- Implement continuous improvement methods while maintaining customer focus and model company values
- Create and maintain productivity dashboards to monitor KPIs and support hiring demands
- Collaborate with TA Management, Legal, and HR partners to implement training programs for TA Business Partners, Recruiters, and Specialists
- Review customer and candidate feedback through surveys to identify improvement opportunities
- Oversee vendor relationships and system integrations; administer myCAREER tool and coordinate with Talent Systems on enhancements
- Manage existing technology tools and systems, provide input on new tool evaluation and implementation, and monitor vendor costs and partnerships
- Maintain system documentation and user guides and update Standard Operating Procedures (SOPs) for TA processes
- Implement and monitor TA branding initiatives across myCAREER site and social media; coordinate with Marketing & Communications for content development
- Analyze recruiting metrics and KPIs to identify operational improvements and execute process enhancements across the TA lifecycle
- Review sourcing and recruiting activities for effectiveness and implement improvements based on data analysis and team feedback
- Conduct regular audits of TA compliance requirements; monitor background check and onboarding process compliance and implement compliance training programs
- Ensure documentation meets regulatory requirements and coordinate with vendors to maintain compliance standards
- Review diversity-specific metrics and results
Requirements
- Associate’s degree with 3 to 5 years or relevant experience
- Experience with applicant tracking platforms (Workday, SAP SuccessFactors, or similar)
- Strong organizational and project management skills
- Experience with HRIS systems and recruitment platforms
- Demonstrated ability to learn new technology systems quickly
- Strong attention to detail and process orientation
- Demonstrated analytical and critical thinking abilities
- Strong technical and operational capabilities
- Demonstrated proficiency in problem solving and strong communication skills
- TA processes and procedures to be used for training and onboarding of TA teammates
- Working knowledge of compliance requirements including OFCCP, EEOC, Title 7, and local/state employment laws
- Demonstrated experience with recruiting tools, ATS systems, and candidate sourcing technologies
- Experience managing recruitment operations and engaging remote team members
- Contributes to workforce planning initiatives and supports implementation
- Assists with budget planning and monitoring
- Practical understanding of employment laws to maintain compliance with regulations and corporate policies
- Strong project management skills with ability to coordinate multiple priorities
- Demonstrated problem-solving abilities and analytical skills
- Experience managing and engaging remote team members
- Experience building presentations and training in PowerPoint and Canva (preferred)
- Strong proficiency with Excel including pivot tables and reporting (preferred)
- Exceptional customer service skills and emotional intelligence (preferred)
- Ability to work in high-pressure situations with positivity, professionalism and adaptability
