Provide operational, systems, and customer-focused support across all stages of the hiring process, from high-volume seasonal recruitment to benefits-eligible roles
Collaborate in a portfolio-based model across the Talent Acquisition team to deliver a seamless hiring experience
Support the applicant tracking (Workable) and onboarding systems and deliver timely and accurate hiring data
Provide direct customer service and operational support to ensure prompt, courteous and knowledgeable service to all customers
Deliver day-to-day operational support for recruiting and hiring processes across employment pathways, ensuring a high-quality experience for candidates and hiring managers
Manage and maintain requisitions, candidate workflows, offer letters, and onboarding documents within the applicant tracking system (Workable)
Partner with the Manager to support ATS enhancements, template updates, integrations, and data integrity between systems
Provide specialized support within a portfolio while working collaboratively across the team to balance workload and coverage
Support community engagement, sourcing, and outreach efforts including assisting with job ads, event promotion, and external partnerships
Initiate and track required pre-employment steps including reference checks, POPES screenings, and onboarding documentation
Ensure timely and accurate collection and input of new hire data to support transition to People Operations and creation of employee records in Oracle HCM
Serve as a helpful and professional resource to internal stakeholders and applicants, responding to routine questions, system issues, and hiring process inquiries
Requirements
Excellent communication and customer service skills with a focus on professionalism and approachability
Strong attention to detail and ability to manage competing priorities in a fast-paced environment
Experience with applicant tracking systems and human capital management platforms (Workable and Oracle HCM preferred)
Proficient with Microsoft Office tools, shared documents, and collaborative project tracking systems
Comfortable with evolving technology and able to support and improve system-based workflows
Discretion in handling sensitive and confidential information
Eagerness to learn and grow within a collaborative, people-centered HR team
Offer contingent upon successful completion of a criminal background check and references