Coats

Customer Services Manager

Coats

full-time

Posted on:

Location Type: Office

Location: Vietnam

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Responsible for optimising the post-go live customer relationship
  • Serve as the primary point of contact for the customer
  • Facilitate communication and collaboration of all delivery and support teams
  • Ensure a smooth and positive customer experience
  • Take responsibility to ensure yearly objectives defined by customer are met
  • Work with several key customer accounts and serves as a trusted advisor

Requirements

  • Strong knowledge of the fashion industry including PPC, PLM and Supply Chain processes
  • Client facing experience is essential with previous experience in a Customer Success or Account Management role being desirable.
Benefits
  • N/A 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer relationship managementcommunicationcollaborationcustomer experiencetrusted advisor