Senior Account Manager
NCC Group
Cyber Security
Account Manager
Coates Group
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $120,000 per year
Job Level
Mid-LevelSenior
About the role
- Ensure brand performance and related financial objectives are met, including compliance with Coates’ contractual commitments
- Take an important leadership role in account management for the client brand, being a strong liaison for your client to the rest of the company and vice versa
- Ensure the correct processes and systems are being used within the account management team for this brand
- Identify and capitalize on opportunities for margin and profit improvement
- Establish relationships with client decision makers to ensure alignment of expectations and client satisfaction with Coates’ service
- Manage and take responsibility, as aligned with your Account Lead(s), for financial planning and budgeting activities, with accurate and up to date P&L for the brand
Requirements
- Proven ability to identify, develop, and implement solutions to achieve operational and financial targets
- Proven ability to manage a team, adhering to defined processes and using specified systems correctly
- Proven ability to identify and capitalize on opportunities for margin and profit improvement
- Ability to build, cultivate, and manage strong client relationships
- Deep understanding of digital merchandising and QSR industry or demonstrably transferable categories or industries
- Proven ability to prioritize business and customers goals and develop growth opportunities
- Versatility, flexibility and genuine enthusiasm for working in a dynamic commercial environment in which client and company priorities change frequently
- Excellent interpersonal skills with the ability to engage and collaborate easily with peers and junior and senior stakeholders alike
- Excellent communication skills with the ability to communicate accurately, relevant and timely information internally and to the client
- Attention to detail in your planning, communication and execution
Benefits
- an annual market competitive bonus program
- our “Thrive Program” which includes a suite of flexible work options
- dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions)
- a Global Wellness paid day off to recharge
- a “Give Back Day” to allow our Crew an opportunity to make an impact in the community
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial planningbudgetingP&L managementoperational targetsdigital merchandising
Soft skills
leadershipclient relationship managementteam managementcommunicationattention to detailflexibilityinterpersonal skills
