NCC Group

Senior Account Manager

NCC Group

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois, New York, Texas • 🇺🇸 United States

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Job Level

Senior

Tech Stack

Cyber Security

About the role

  • Manage renewals, upsells, expansions, and net new logo acquisition to drive account growth
  • Build strong, multi-threaded relationships with executive, business, and technical stakeholders
  • Lead strategic account planning and develop multi-quarter growth strategies
  • Collaborate cross-functionally with Product, Pre-Sales, Delivery, and Operations teams
  • Act as a customer advocate; resolve issues with urgency and accountability
  • Identify and execute cross-sell and upsell opportunities aligned with client goals
  • Leverage sales methodologies such as MEDDPICC, Challenger, and Value Selling
  • Maintain accurate forecasts, pipelines, and customer health metrics in CRM
  • Educate clients on industry trends, risk frameworks, and emerging cybersecurity threats

Requirements

  • Proven experience in enterprise account management within Cybersecurity services
  • Strong understanding of cybersecurity services such as penetration testing, risk assessments, regulatory compliance, and MXDR.
  • Proven track record managing complex client portfolios and achieving revenue targets
  • Proficiency with Salesforce and analytics dashboards
  • Familiarity with cybersecurity and compliance frameworks (e.g., NIST, HIPAA, NERC CIP, FedRAMP)
  • Bachelor’s degree and/or certifications (CISSP, CISM) preferred
  • Experience working with C-suite stakeholders (CISO, CIO, CFO)
Benefits
  • Flexible working
  • Financial & Investment
  • 401k
  • Life Assurance
  • Maternity & Paternity leave
  • Community & Volunteering Programmes
  • Employee Referral Program
  • Lifestyle & Wellness - Health Insurance contributions available
  • Learning & Development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
enterprise account managementpenetration testingrisk assessmentsregulatory complianceMXDRsales methodologiesforecastingpipeline managementcustomer health metrics
Soft skills
relationship buildingstrategic planningcross-functional collaborationcustomer advocacyissue resolutioncommunicationaccountability
Certifications
CISSPCISM
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