About the role
- Manage renewals, upsells, expansions, and net new logo acquisition to drive account growth
- Build strong, multi-threaded relationships with executive, business, and technical stakeholders
- Lead strategic account planning and develop multi-quarter growth strategies
- Collaborate cross-functionally with Product, Pre-Sales, Delivery, and Operations teams
- Act as a customer advocate; resolve issues with urgency and accountability
- Identify and execute cross-sell and upsell opportunities aligned with client goals
- Leverage sales methodologies such as MEDDPICC, Challenger, and Value Selling
- Maintain accurate forecasts, pipelines, and customer health metrics in CRM
- Educate clients on industry trends, risk frameworks, and emerging cybersecurity threats
Requirements
- Proven experience in enterprise account management within Cybersecurity services
- Strong understanding of cybersecurity services such as penetration testing, risk assessments, regulatory compliance, and MXDR.
- Proven track record managing complex client portfolios and achieving revenue targets
- Proficiency with Salesforce and analytics dashboards
- Familiarity with cybersecurity and compliance frameworks (e.g., NIST, HIPAA, NERC CIP, FedRAMP)
- Bachelor’s degree and/or certifications (CISSP, CISM) preferred
- Experience working with C-suite stakeholders (CISO, CIO, CFO)
- Flexible working
- Financial & Investment
- 401k
- Life Assurance
- Maternity & Paternity leave
- Community & Volunteering Programmes
- Employee Referral Program
- Lifestyle & Wellness - Health Insurance contributions available
- Learning & Development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
enterprise account managementpenetration testingrisk assessmentsregulatory complianceMXDRsales methodologiesforecastingpipeline managementcustomer health metrics
Soft skills
relationship buildingstrategic planningcross-functional collaborationcustomer advocacyissue resolutioncommunicationaccountability