Coastal

Solutions Engineer

• Lead fintech partner technical scoping, including discovery sessions, funds-flow design, sandbox setup, UAT, and go-live coordination.
• Help maintain partner-facing APIs, authentication, and webhook flows, ensuring clear documentation (OpenAPI/Swagger, Postman collections) for developer usability.
• Translate partner business requirements into detailed solution designs and PRDs, working with Coastal Product and Compliance to align with contractual obligations.
• Coordinate with processors, networks, and third-party vendors on certifications, file specs, and program modifications.
• Define and validate funds flows, settlements, GL postings, and reconciliations, enabling accurate financial reporting and operational efficiency.
• Collaborate with engineering on schema design, data mapping, and ETL pipelines to support reporting, reconciliation, and analytics.
• Support due diligence and technical risk reviews during the fintech partner evaluation process.
• Represent Coastal at partner meetings, articulating technical and compliance capabilities in clear terms.
• Provide technical consultation on new BaaS product features, shaping the roadmap based on partner demand and market trends.

Full-stack Engineer

• Deliver high-quality, well-tested code that solves complex business and technical problems.
• Participate in design discussions, code reviews, and technical decision-making to ensure strong engineering outcomes.
• Mentor and support junior and mid-level engineers, sharing best practices in coding, architecture, and problem-solving.
• Lead by example on operational excellence, including monitoring, testing, deployment practices, and incident response.
• Collaborate with Product Management and stakeholders to translate requirements into clear technical specifications and reliable software.
• Champion compliance and security, ensuring software adheres to banking regulations (e.g., BSA, OFAC) and internal security policies
• Promote knowledge sharing, documentation, and maintainability within the team.
• Contribute to the continuous improvement of development practices, tools, and team processes.

Senior Software Engineer

Application Engineer

• Identity Governance & Lifecycle Automation
• Design and operate identity lifecycle automation across directories, SaaS apps, and groups using HRIS/source-of-truth and SCIM/API integrations.
• Define and maintain standard access profiles by role, job family, and team.
• Build and run access review campaigns both for ad-hoc access and the composition of standard access profiles. Ensure evidence of access review campaign preparation and completion is audit-ready.
• Administer Directory and IdP Services
• Configure new applications and federated trusts (SAML/OIDC) in IdPs.
• Administer authentication, session, conditional access, and device trust policies, ensuring systems are hardened against unauthorized access and common threats, such as credential stuffing and session theft.
• Develop integrations and scripts (Python, TypeScript, and PowerShell preferred, with knowledge of APIs and webhooks a necessity).
• Adopt Infrastructure-as-Code where supported (e.g., Terraform for Okta and Entra).
• Enterprise Application Ownership, especially SaaS
• Lead the COTS/SaaS application lifecycle: intake & vendor assessment, PoC, secure configuration, go-live, ongoing administration, license/usage optimization, and deprecation.
• Partner with the business unit driving the usage of each application define, document, implement, and administer the application’s access model.
• Integrate enterprise applications with central identity services (directory/IdP), enabling JIT/SCIM provisioning and deprovisioning.
• Integrate applications into standard security-relevant operational processes, such as asset management, configuration hardening, data loss prevention, change management, and security monitoring.
• Compliance, Monitoring & Evidence
• Map identity and application controls to FFIEC, GLBA, SOX, PCI-DSS, and NIST CSF v2.0 requirements.
• Centralize application logs and admin activity, partner with business units and the Security Operations team to develop monitoring, and coordinate with Security Operations for incident response and forensics when required.
• Prepare audit evidence packages (config exports, campaign artifacts, approvals) and lead remediation of exceptions.

IAM & Enterprise Application Engineer

Product Manager

• Own the product lifecycle for specific initiatives, from ideation to launch and iteration, defining the "what" and "why" behind product decisions with a sharp focus on customer value and business outcomes.
• Relentlessly advocate for customer needs, using research, feedback, and empathy to guide product development and prioritize what matters most.
• Collaborate with engineering, design, compliance, and operations to deliver high-quality products with a strong bias toward execution and measurable impact.
• Use data to inform every stage of development, identifying opportunities, shaping priorities, measuring success, and optimizing performance.
• Apply a hypothesis-driven approach to product development, leveraging A/B testing and experimentation to validate ideas and learn quickly.
• Continuously identify opportunities to improve product performance, user experience, and internal workflows, driving toward constant iteration and improvement.
• Stay curious and informed about emerging technologies, especially AI and automation, and proactively propose how they can be applied to improve products and internal capabilities.
• Contribute to product strategy and roadmaps by synthesizing insights from customers, market trends, internal teams, and performance metrics.
• Actively engage with customers, partners, and cross-functional teams to validate ideas, resolve issues, and build transparency and trust.
• Thrive in a fast-paced, evolving environment, demonstrating initiative, managing ambiguity, and pushing ideas forward without waiting for permission.

Product Manager II

Business Development Rep

• Execute targeted outbound prospecting via email, LinkedIn, phone, and events to build a pipeline of qualified fintech, payments, and sponsor banking prospects.
• Identify and research prospects aligned with Coastal’s strategic growth goals, including embedded finance and BaaS opportunities.
• Manage inbound lead qualification, ensuring timely follow-up and routing to the appropriate internal teams.
• Conduct introductory discovery calls to assess strategic fit, business model alignment, regulatory considerations, and partnership potential.
• Document key insights and qualification outcomes in CRM, maintaining high-quality data standards.
• Partner with Business Development leadership and internal functions (Compliance, Risk, Product, Operations) to align prospect qualification with Coastal’s risk appetite and product capabilities.
• Support preparation of materials for partner meetings and internal decision making.
• Stay informed on industry trends in payments, fintech, embedded finance, and sponsor banking.
• Provide feedback to leadership on emerging markets, competitive activity, and prospective partner strategic priorities.
• Represent Coastal at select industry events, meetups, and conferences to broaden awareness and build early relationships.
• Cultivate professional relationships across fintech, sponsor banking, and adjacent ecosystems.

Business Development Representative

• Own the full product lifecycle for AI and stablecoin initiatives, from early discovery through launch and iteration, ensuring alignment with Coastal’s broader strategy and delivering measurable business outcomes.
• Set the vision and lead execution for Coastal’s Stablecoin and AI strategy, translating emerging technologies into scalable, compliant, and customer-centric financial products.
• Develop and drive product strategy in alignment with company objectives, influencing both near-term execution and long-term roadmap direction.
• Act as the product owner across multiple workstreams, prioritizing ruthlessly, managing trade-offs, and ensuring clarity of execution across cross-functional teams.
• Collaborate deeply with engineering, design, operations, compliance, and external partners to ship high-quality solutions quickly and scalably.
• Champion a hypothesis-driven, data-informed approach to product development—setting success metrics, running A/B tests, and using data to drive continuous improvement.
• Partner with operations to ensure product readiness, adoption, and customer satisfaction.
• Proactively identify friction in customer experience, internal workflows, or partner integration—and drive cross-functional initiatives to resolve them.
• Mentor and support junior product managers, fostering a high-performing, collaborative product culture.
• Represent the product team in senior-level conversations, shaping strategic direction and communicating trade-offs clearly to executives and stakeholders.
• Stay ahead of emerging trends in fintech, AI, and infrastructure—bringing forward new ideas and turning them into actionable product opportunities.

Head of Product Management, AI, Stablecoin

Security Operations

• Stand up and lead a lean, highly efficient, and automation-driven Security and Threat Operations team, including hiring, coaching, and career development of analysts and engineers.
• Establish operating rhythms (standups, metrics reviews, post-incident retrospectives) and standard operating procedures for response, containment, eradication, and recovery.
• Build and maintain a Security and Threat Operations strategy in coordination with the CISO and other stakeholders, including software engineering, data engineering, and IT.
• Develop and report on KPIs and KRIs for the Security and Threat Operations function.
• Align SecOps processes to FFIEC/GLBA expectations and industry frameworks (NIST CSF and Cyber Risk Institute Profile).
• Prepare evidence for audits/exams; provide clear, actionable metrics and board-level reporting on SOC performance, incident trends, control coverage, and risk reduction.
• Partner with Legal, Compliance, Privacy, and Third-Party Risk on obligations and notifications.
• Coach analysts on analytical rigor, bias reduction, and structured investigations.
• Promote a blameless, learning-oriented culture that prizes speed, accuracy, and craftsmanship.
• Own SIEM/SOAR strategy and daily operations; drive log onboarding, normalization, and high-fidelity detections across the entire technology landscape.
• Serve as incident response commander for high-severity incidents; coordinate cross-functional responders in Infrastructure, IT, Engineering, Legal, and Compliance.
• Build, maintain, and continuously improve standard operating procedures (SOPs), runbooks, and playbooks.
• Maintain and exercise incident response plans through tabletop and similar activities.
• Maturity evidence handling, forensics workflows, and case management; ensure accurate timelines and regulator-ready documentation.
• Drive post-incident reviews with measurable corrective actions (people/process/technology) and executive readouts.
• Own the vulnerability management lifecycle, ensuring coverage of vulnerability discovery, triage, and management across servers, endpoints, network, cloud subscriptions, containers/images, and custom APIs.

Cybersecurity Ops – Incident Response Manager

Financial Planning and Analysis

• Own deal pricing models for CCBX partnerships across credit cards / loans, deposits, payments/card issuing, ACH/wires, KYC/AML/fraud, and related services; deliver unit economics (per‑transaction/account) and program‑level P&Ls.
• Quantify revenue streams (e.g., program fees, interchange, float/interest spread, platform fees, implementation fees) and fully loaded costs (processing/network fees, KYC/AML, fraud losses/chargebacks, dispute ops, vendor/TPRM costs, support, cloud/tech, compliance/audit).
• Incorporate funds transfer pricing (FTP), earnings credit, cost of funds, capital/CECL impacts, and shared cost allocations to produce contribution margin and pre‑tax profitability.
• Build sensitivity and scenario models (volume ramps, mix shifts, pricing tiers/minimums, adverse loss scenarios) and define break‑even, NPV/IRR, and payback for executive decisioning.
• Create term sheets and pricing exhibits; support commercial negotiations with data‑driven guardrails, floors, and concessions; partner with Legal on economics language.
• Maintain a centralized repository of pricing decisions, model versions, and signed commercial terms; support audit and exam requests with complete financial files.
• Continuously benchmark market pricing and network/processor fees; monitor regulatory or macro changes impacting BaaS economics and update guardrails accordingly.
• Contribute to board and exec‑level materials: crisp memos, one‑page summaries, and appendix analysis that withstands scrutiny.

Head of GTM Finance

• Identify market opportunities in fintech, neobanking, payments, lending platforms, enterprise SaaS, and marketplace ecosystems.
• Own market mapping, segmentation, and competitive analysis to position Coastal as a leading compliant BaaS sponsor bank.
• Represent Coastal at industry events, conferences, and in executive-level partner meetings.
• Source, evaluate, and prioritize prospective fintech and platform partners aligned with Coastal's risk, compliance, and operational standards.
• Lead end-to-end deal execution: pipeline management, due diligence, business case development, pricing, negotiations, and structuring of commercial agreements.
• Oversee deal desk operations, ensuring consistent pricing frameworks, financial modeling, risk-adjusted returns, and contract structures across all BaaS partner opportunities.
• Collaborate closely with Compliance, Risk, Legal, and Product in evaluating new use cases and business models.
• Act as a senior liaison between business development and internal stakeholders to guarantee seamless underwriting and onboarding.
• Build and lead a high-performing business development team, including partner acquisition, relationship management, and strategic partnerships.
• Establish performance metrics, forecasting practices, and reporting dashboards.
• Collaborate with Product and Operations to influence BaaS product roadmap based on partner demand and market insights.
• Oversee transition of signed partners to relationship management for launch and scaling.

Head of Business Development

Engineering Manager

• Balance technical contribution with people leadership, helping your team deliver high-quality software while growing their skills and careers. You will:
• Lead and develop a high-performing team of engineers through regular feedback, mentorship, and career development support.
• Stay hands-on technically, contributing to code reviews, design discussions, and occasionally coding to set quality standards and unblock complex work.
• Ensure engineering excellence by driving sound practices in testing, monitoring, and security, aligned with the bank’s risk and compliance standards.
• Oversee incident response and operational support, ensuring the team responds effectively when issues arise, participates in on-call rotations, and learns from post-incident reviews to continuously improve reliability.
• Partner with product and business stakeholders to shape roadmaps, break down projects into clear deliverables, and align engineering priorities with strategic goals.
• Foster a culture of accountability and ownership, helping the team make pragmatic, timely decisions and continuously improve ways of working.
• Promote knowledge sharing and documentation that balances speed with maintainability.
• Uphold compliance and security by ensuring your team understands and adheres to relevant banking regulations (e.g., BSA, OFAC, etc) and internal security policies.
• Model clear and inclusive communication, ensuring diverse voices are heard and that technical work is well-understood across the organization.

Director

• Lead and develop the End User Services function, including the IT Help Desk and related support operations, fostering a culture of responsiveness, accountability, continuous improvement, and excellent customer service.
• Own the overall end user technology experience across the enterprise, with accountability for service quality, support processes, user satisfaction, knowledge management, and service delivery performance.
• Establish and monitor KPIs, SLAs, operational metrics, and reporting to drive performance, identify trends, and improve support outcomes.
• Develop team capabilities through coaching, training, career development, and clear performance expectations.
• Ensure prompt and effective response to employee technical issues, escalations, and service requests while maintaining a high standard of professionalism and communication.
• Oversee end-to-end onboarding and offboarding processes, ensuring timely provisioning, deprovisioning, access coordination, equipment readiness, and a seamless personnel experience.
• Manage the administration, support, and continuous improvement of core productivity services, including email, document collaboration, and messaging.

End User IT Director

Data Engineer

• Implementation of low-latency, high volume, resilient data solutions.
• Design scalable distributed systems. Make architectural trade-offs applying synchronous and asynchronous design patterns.
• Orchestrate large cross-functional projects.
• Advancement of data governance and data democratization.
• Utilization of Azure environment components like Functions and Synapse.
• Lead and mentor junior team members.
• Contribute to strategic planning.
• Help document system designs.
• Drive the continuous improvement of data processes and systems.