Salary
💰 $72,200 - $108,400 per year
About the role
- Preparing detailed specifications based on gathered requirements; analyzing requirements and evaluating multiple options to best address software system requirements
- Collecting and analyzing information from system users to assess system scope and objectives
- Performing hands-on activities to develop, tune, maintain, and support nightly processing, reporting, and query capabilities to ensure a high performing system
- Developing specifications, diagrams and flowcharts to address system needs
- Performing troubleshooting of system issues and performing ongoing maintenance and development on the system; installing software and performing moderate to major system enhancements
- Preparing and maintaining technical documentation to guide system users
- Acting as a resource to other systems analysts
- Providing input and subject matter expertise on respective systems in support of large projects
- Participating in recommending new system functionality and upgrade planning
Requirements
- Bachelor’s degree in Information Technology or a related discipline; or equivalent experience
- Typically has a minimum of three to five years of related experience as a Systems Analyst, Business Analyst, etc.
- Prior experience in utilizing Agile methodologies (SAFe framework, etc.)
- Prior hands-on experience with Pega and/or Java
- Ability to analyze and translate user needs into system requirements
- Can build on knowledge of the organization, its processes, and customers to support successful system implementations
- Possess strong verbal and written communication skills, and have a customer service focus and attitude
- Possess working knowledge of general technology concepts (i.e. applications, databases, browsers, etc.)
- Demonstrate agility and resilience in dynamic work settings, quickly adjusting to evolving priorities and business needs
- Thrive in a fast-paced environment, maintaining high productivity and professionalism
- Insurance industry experience is a plus (preferred)
- Experience with API-based integrations (preferred)
- Experience with technical documentation generation (preferred)
- Ability to translate business requirements to technical stories (preferred)
- Prior experience leading and facilitating user journey mapping exercises (preferred)
- Willingness to work central or eastern time zone hours
- Work cannot be performed from outside of the United States
- May be asked to travel to varying corporate offices periodically