Complex Claims Consultant – EPL, Private & NFP D&O
CNA Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • California • Connecticut • United States
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Salary
💰 $72,000 - $141,000 per year
About the role
- Manages an inventory of highly complex Financial Lines claims
- Ensures exceptional customer service by managing all aspects of the claim
- Verifies coverage and establishes timely and adequate reserves
- Leads focused investigation to determine compensability, liability and covered damages
- Resolves claims by collaborating with internal and external business partners
Requirements
- Bachelor's Degree or equivalent experience; JD preferred
- Typically a minimum of five to seven years of relevant experience, preferably in claim handling
- Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices
- Strong analytical and investigative mindset with critical thinking skills
- Demonstrated ability to negotiate complex settlements
- Ability to manage multiple and shifting priorities
Benefits
- Comprehensive and competitive benefits package
- Health insurance
- Retirement plans
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims managementcoverage verificationreserves establishmentinvestigationnegotiationsettlementanalytical skillscritical thinking
Soft Skills
customer servicecollaborationprioritizationadaptability
Certifications
Bachelor's DegreeJD