Complex Claims Consultant – Lawyers Professional Liability
CNA Insurance
full-time
Posted on:
Location Type: Hybrid
Location: California • Florida • United States
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Salary
💰 $116,000 - $165,000 per year
About the role
- Manages an inventory of highly complex professional liability claims
- Ensures exceptional customer service by managing all aspects of the claim
- Verifies coverage and establishes timely and adequate reserves
- Leads focused investigation to determine compensability, liability, and covered damages
- Resolves claims by collaborating with internal and external business partners
- Establishes and manages claim budgets
- Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences
- Achieves quality standards by appropriately managing each claim
- Keeps senior leadership informed of significant risks and losses
- Maintains subject matter expertise and ensures compliance with state/local regulatory requirements
- Mentors, guides, develops and delivers training to less experienced Claim Professionals
Requirements
- Bachelor's Degree or equivalent experience
- JD preferred
- Typically a minimum of six years of relevant experience, preferably in claim handling
- Prior negotiation/litigation experience
- Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable
- Professional designations preferred (e.g. CPCU)
Benefits
- comprehensive and competitive benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claim handlingnegotiationlitigationinvestigationcoverage verificationreserve establishmentbudget managementsubrogationfraud detectionquality management
Soft Skills
customer servicecollaborationmentoringtrainingleadershipcommunicationproblem-solvingrisk managementorganizational skillsdevelopment
Certifications
Insurance Adjuster LicenseCPCU