CMSL - Consórcio Mineira da Sorte Loteria

Procurement

• Obtain and evaluate supplier quotations and negotiate commercial terms
• Monitor the purchasing process from requisition through product delivery
• Manage inventory of materials and products
• Prepare purchasing reports and analyses
• Identify cost-reduction opportunities and process optimization initiatives

Purchasing Analyst – Temporary

Customer Support

• Monitor performance indicators for the Customer Success team
• Analyze data and identify patterns, bottlenecks, and opportunities for improvement
• Support the development and implementation of customer retention/loyalty plans
• Map and support relationships with newly acquired (won) customers
• Monitor campaign execution
• Identify upsell and cross-sell opportunities
• Participate in structuring customer journeys and service/support workflows
• Support the training and development of the Customer Success team

Purchasing Analyst – Temporary

Customer Success Analyst