CMHA BC

Director

• Implement a one-year operational plan focused on leading and strengthening workplace mental health portfolio.
• Deliver on an operational plan to secure financial health and sustainability of fee-for-service workplace education.
• Support restructuring of Workplace Mental Health programming to maximize program impact.
• Maintain strong relationships with funders and implementation partners.
• Ensure effective program delivery and ongoing attention to quality improvement.

Director, Workplace Mental Health

Administrative Assistant

• Maintain referral database and scheduling process
• Coordinate assignment and scheduling for IRAS rights advice meetings
• Maintain other tracking documents and registers for managing availability and facility in-person visits
• Troubleshoot technical issues with virtual meetings or appointment confirmations as needed
• Liaise with suppliers to solve any problems with automated systems
• Answer general inquiries by telephone and email
• Provide phone and email-based scheduling support to service users and staff
• Document public information requests, including time spent in the database
• Comply with IRAS procedures for requesting and scheduling meeting support
• Escalate more than basic questions or problems to supervisor
• Identify opportunities for ongoing quality improvement

Administrative Coordinator

• Provide project and administrative support to Living Life to the Full program
• Oversee and update information in ACCESS database
• Manage program membership system
• Act as first point of contact for routine information requests
• Support facilitators with course-related administration and logistics
• Track course delivery progress and ensure compliance

Project and Administrative Coordinator

Events

• Reporting to and under the supervision of the Manager, Suicide Prevention and Life Promotion, the Suicide Prevention and Life Promotion Training Facilitator is primarily responsible for delivering CMHA BC’s suicide prevention and life promotion education to external partners.
• Facilitates CMHA BC Suicide Prevention & Life Promotion training to external partners and to community.
• Facilitates other workshops and training, as needed.
• Contributes to the ongoing development and evaluation of the CMHA BC Suicide Prevention & Life Promotion training programs.
• Assists in the creation of suicide prevention and life promotion specific curriculum course content and materials.
• Participates in committees and working groups.
• Reports and provides recommendations to CMHA BC senior leadership, community agencies and other partners on training and training content.
• Develops project reports, briefing notes, and status updates.
• Engages knowledge experts of various disciplines and with professional and/or lived and living experience in advising and consulting capacities within course design and review.
• Ensures proper use of mechanisms that evaluate and track effectiveness of training courses.
• Engages with community and provincial partners to assess needs relating to suicide prevention and life promotion training.
• Participates in the suicide prevention and life promotion department’s strategic planning activities, policy and program evaluation, and issues management.
• Liaises with external partners to assess training needs and gaps.
• Consults with external partners around specific training needs.
• Works collaboratively with diverse partners across the province.
• Engages diverse partners in co-design of training materials and service improvements.

Suicide Prevention & Life Promotion Training Facilitator

Learning and Development

• Deliver crisis care education to contracted service providers, including intensive provincial training curriculum for Crisis Response, Community Led (CRCL).
• Facilitate CRCL training to all CRCL agencies in BC.
• Facilitate other crisis care workshops and training, as needed.
• Conduct needs-based assessments and create and deliver on a multi-year training plan.
• Develop and maintain a provincial standard for crisis care training.
• Assist in the creation of intensive crisis care specific curriculum course content and materials.
• Participate in committees and working groups.
• Report and provide recommendations to CMHA BC senior leadership, community agencies and partners on training and training content.
• Develop project reports, briefing notes, and status updates.
• Ensure proper use of mechanisms that evaluate and track effectiveness of training courses.
• Engage with community and provincial partners to support training needs of crisis care services.
• Participate in crisis care strategic planning, policy and program evaluation, and issues management.
• Liaise with crisis care service providers to assess training needs and gaps.
• Consult with new CRCL communities around specific training needs.

Director, Workplace Mental Health

Administrative Coordinator

Project and Administrative Coordinator

Suicide Prevention & Life Promotion Training Facilitator

Crisis Care Training Facilitator