CMHA BC

Director

• Implement a one-year operational plan focused on leading and strengthening workplace mental health portfolio.
• Deliver on an operational plan to secure financial health and sustainability of fee-for-service workplace education.
• Support restructuring of Workplace Mental Health programming to maximize program impact.
• Maintain strong relationships with funders and implementation partners.
• Ensure effective program delivery and ongoing attention to quality improvement.

Director, Workplace Mental Health

Administrative Assistant

• Maintain referral database and scheduling process
• Coordinate assignment and scheduling for IRAS rights advice meetings
• Maintain other tracking documents and registers for managing availability and facility in-person visits
• Troubleshoot technical issues with virtual meetings or appointment confirmations as needed
• Liaise with suppliers to solve any problems with automated systems
• Answer general inquiries by telephone and email
• Provide phone and email-based scheduling support to service users and staff
• Document public information requests, including time spent in the database
• Comply with IRAS procedures for requesting and scheduling meeting support
• Escalate more than basic questions or problems to supervisor
• Identify opportunities for ongoing quality improvement

Director, Workplace Mental Health

Administrative Coordinator