CMC

Customer Service Representative

CMC

full-time

Posted on:

Location Type: Office

Location: Tulsa • Oklahoma • United States

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Job Level

Junior

About the role

  • Telephone and face to face contact with customers providing recommendations, price/job quoting, and entering sales orders
  • Assist with maintaining showroom display of products while keeping track of inventory and replenishing stock as needed
  • Track open sales orders and process tickets to the CMC billing department while maintaining cash drawer and processing cash reports
  • Attend sales meetings, training and activities; to include performing additional duties as needed
  • Prepare sales orders, detailed quotes, and assist with weekly sales reports while maintaining an expense account/cash drawer
  • Effectively communicate detailed information on products and services provided to both established and potential customers
  • Provide detailed product quotes for construction projects
  • Performs rebar material takeoffs
  • Understands the scope of work and accurately communicates the information to sales

Requirements

  • Proficient level of computer skills; MS Word, Excel, Outlook and Internet Explorer/Chrome
  • Decision making abilities with excellent customer service in verbal and written communication
  • Able to multi-task in a fast-paced team environment with shifting priorities while staying organized and detailed oriented
  • Bilingual verbal and written communication in English-Spanish preferred
  • Must be able to use personal vehicle for occasional deliveries
  • 1 or more years of sales experience required; with previous knowledge in Construction industry a plus
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
sales order preparationprice quotinginventory managementcash handlingrebar material takeoffsdetailed quotingexpense account management
Soft Skills
customer serviceverbal communicationwritten communicationdecision makingmulti-taskingorganizational skillsdetail-orientedteamwork