Senior Manager, Military Customer Care
CMA CGM
full-time
Posted on:
Location Type: Office
Location: Nashville • Tennessee • United States
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Salary
💰 $52,600 - $78,900 per year
About the role
- Oversee day to day management and quality of the Military Customer Service Team
- Provide technical support to front line staff and assist with complex inquiries
- Ensure emails and cases are actioned within 2 hours of receipt
Requirements
- Bachelor’s degree or equivalent combination of work experience and education
- Proven knowledge and expertise in problem solving and process improvement
- Strong customer service skills and attention to detail
Benefits
- Health insurance
- Retirement plans
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
problem solvingprocess improvementcustomer serviceattention to detail
Certifications
Bachelor’s degree