Supply Chain Operations Specialist III
CMA CGM
full-time
Posted on:
Location Type: Office
Location: Kansas City • Kansas • Montana • United States
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Salary
💰 $21 - $26 per hour
About the role
- Develop critical relationships with internal or external customers
- Assist with account management such as maintaining customer profiles, details and service needs
- Address sensitive, escalated internal or external customer questions and concerns
- Work with supervisors and trainers to ensure staff are trained
- Prioritize and assign work and provide work direction
- Assist with overseeing the processing of services and customer service commitments
- Track orders and shipments and assist with tracing
- Run, analyze, and summarize more complex operational reports and details
- Prepare information required for quotes
Requirements
- High School graduate or GED
- Associates Degree or equivalent combination of work experience (preferred)
- Five years of specialized logistics or related operations support experience
- Intermediate proficiency in Microsoft Office and job specific software applications
- Ability to prepare complex quotes and service details
- Ability to track and trace complex and sensitive shipments or product
- Ability to serve as a lead to staff
- Ability to identify and resolve potential operational delays
Benefits
- Competitive Paid Time Off
- 401(k)
- Health insurance
- Discounts on gym memberships
- Discounts on retail, travel, car and hospitality brands
- Pet insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
logisticsoperations supportorder trackingshipment tracingquote preparationreport analysiscustomer service
Soft Skills
relationship buildingproblem solvingleadershipwork prioritizationcommunication
Certifications
High School diplomaGEDAssociates Degree