Supply Chain Operations Specialist
CMA CGM
full-time
Posted on:
Location Type: Office
Location: Portland • Oregon • United States
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Salary
💰 $18 - $22 per hour
About the role
- Develop critical relationships with internal or external customers
- Assist with account management such as maintaining customer profiles, details and service needs
- Address sensitive, escalated internal or external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs
- Prioritize and assign work and provides work direction
- Track orders and shipments and assist with tracing as needed
- Run, analyze, and summarize more complex operational reports and details
Requirements
- High School graduate or GED; Associates Degree or equivalent combination of work experience preferred
- Five years of specialized logistics or related operations support experience
- Intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications
- Ability to track and trace complex and sensitive shipments or product
- Specialized knowledge of operational and support principles and practices in related supply chain environments
Benefits
- Competitive Paid Time Off
- 401(k)
- Health insurance
- Employee benefits platform offering discounts on gym memberships
- Discounts on a diverse range of retail, travel, car and hospitality brands
- Pet insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
logisticsoperations supporttracking shipmentsanalyzing reportscustomer profile management
Soft Skills
relationship buildingcustomer servicework prioritizationwork direction
Certifications
High School diplomaGEDAssociates Degree