Logistics Operations Administrator
CMA CGM
full-time
Posted on:
Location Type: Office
Location: Kampala • Uganda
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About the role
- Coordinate and oversee project-related logistics activities, including transportation, warehousing, and delivery.
- Track cargo from the port of origin to the final destination.
- Assess which information and documentation is required immediately upon receipt of order/ documents to avoid delays in clearance and release.
- Ensure all letters for cargo are requested, followed up and received on time.
- Manage scheduling and tracking of shipments to ensure timely delivery of goods and materials.
- Ensure follow-ups for accurate updates on transport and customs clearance and update in the cargo tracking daily.
- Collaborate with internal teams, suppliers, transport companies, and other stakeholders to optimize logistics processes.
- Analyze client documentation and ensure correct billing is done timely.
- Maintain strong organizational skills to ensure tasks are completed within rigorous deadlines.
- Ensure compliance with the Company regulations and standards.
- Act as the primary point of contact for customer inquiries related to Project logistics.
- Provide timely updates to customers on shipment statuses three times a week.
- Handle and resolve questions/complaints from clients in a timely and satisfactory manner.
- Maintain strong relationships with customers by addressing their needs and concerns promptly.
Requirements
- Bachelors degree in Transport & Logistics Management or any other related course.
- A minimum of Two (2) years working experience in logistics operations, customer service, or project administration.
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in logistics management software and tools.
- Knowledge of international shipping regulations and procedures is an advantage.
- Ability to work under pressure and meet tight deadlines.
- Problem-solving and analytical skills to address operational challenges effectively.
- Excellent presentation skills is important for collaborations with key clientele and other key stakeholders.
Benefits
- Dynamic and exceptional work environment
- Personal growth and innovation opportunities
- Collaboration with a diverse, global team
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
logistics managementcargo trackingshipping regulationsbilling analysisdocumentation assessmentproject administrationtransportation managementwarehousing managementcustoms clearancemultitasking
Soft Skills
organizational skillscommunication skillsinterpersonal skillsproblem-solving skillsanalytical skillspresentation skillscustomer servicerelationship managementattention to detailability to work under pressure
Certifications
Bachelor's degree in Transport & Logistics Management