CMA CGM

Logistics Operations Professional

CMA CGM

full-time

Posted on:

Location Type: Office

Location: Montreal • Canada

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About the role

  • Provide high-quality service to meet customers' changing needs
  • Establish and maintain a constructive relationship with clients
  • Follow up on orders with various suppliers and relay information to the client
  • Verify documentation and ensure it complies with requirements
  • Issue necessary documentation in accordance with instructions and regulations
  • Maintain certain reports (internal or external)
  • Track shipments to their destination and inform the client of any developments
  • Invoice according to the rates provided to the client
  • Perform other tasks as assigned by the immediate supervisor
  • Respond to various quotation requests (from clients and/or overseas partners)
  • Provide innovative solutions to client(s)
  • Respond to Requests for Quotation (RFQs) and other submission requests
  • Work as part of a team and support colleagues during vacations and absences

Requirements

  • DEC (Diploma of College Studies - Québec) or equivalent level of education
  • 5 to 7 years in the transportation industry, including at least one year in freight forwarding
  • Comfortable coordinating FCL, LCL, Breakbulk, RORO, airfreight and overland transport, including oversized, dangerous, and heavy cargo
  • Strong attention to detail
  • Ability to think creatively
  • Proactive mindset and risk management capabilities
  • Focus on safety and regulatory compliance
  • Excellent customer service skills
  • Ability to read, write and speak English and French
Benefits
  • Competitive compensation package
  • Comprehensive health and dental benefits
  • Professional development opportunities
  • Continuing education
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
freight forwardingFCLLCLBreakbulkROROairfreightoverland transportoversized cargodangerous cargoheavy cargo
Soft Skills
attention to detailcreative thinkingproactive mindsetrisk managementcustomer serviceteamworkcommunicationrelationship buildingproblem solvingadaptability
Certifications
DECDiploma of College Studies