Senior Block Manager
Cluttons
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Job Level
About the role
- Undertake the day to day management of designated client’s properties/portfolios reporting to the Team Lead
- Contribute directly towards improving the team’s profitability
- Manage the preparation of detailed annual budget for each property
- Ensure required consultation with lessees regarding the budget
- Approve and sign all letters to lessees in relation to the annual budget of service charge expenditure
- Monitor, control and review monthly and quarterly expenditure against the budget
- Liaise with Client Accounts on service charge income and expenditure
- Authorise all invoices received for payment
- Ensure all insurance claims are properly made
- Have a good understanding of lease management
- Ensure effective planning and management of all maintenance and repair work
- Regular inspection of all managed buildings
- Supervise and monitor the maintenance of the computerized property records system
- Liaise with tenants, lessees and residents associations as required
- Manage all on site and client staff
- Communicate effectively with Clients, Leaseholders, Contractors
- Responsible for the day to day monitoring of health and safety
Requirements
- MTPI (The Property Institute)
- Relevant Health & Safety training
- Demonstrable record of delivery to Clients in the UK Real Estate market, with a background in block management.
- Good working knowledge of all aspects of residential block management including health and safety and all legislation, guidance notes and recommendations made in respect of residential property management either by Statute, by the RICS or by TPI.
- Prior experience of preparing service charge budgets as well as experience of managing maintenance/repair works and dealing with insurance claims.
- Experience of dealing with resident’s associations and representing managing agents at AGMs.
- Experience of managing a team
Benefits
- Hybrid working - to give you the flexibility you need
- Holidays: 25 days increasing in line with length of service to a maximum of 30 days
- Enhanced auto enrolment pension scheme - to help you save for the future
- Life assurance - to protect your loved ones should the worst happen
- Interest free season ticket loans
- Cycle to work scheme - discounted bicycles
- Flu and eye care vouchers - to keep you healthy
- Employee Assistance Programme - 24/7 health & wellbeing support
- Help@Hand Remote GP app - to give you and your family access to medical experts quickly
- Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more
- Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more
- Purchasing up to 5 days additional holiday
- Discounted gym membership
- Discounted dental insurance
- Discounted private medical insurance for family cover
- Discounted critical health insurance and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budget preparationservice charge managementlease managementmaintenance managementinsurance claims managementproperty records managementhealth and safety complianceblock managementexpenditure monitoringclient account liaison
Soft Skills
team managementeffective communicationclient relationship managementsupervisionproblem-solvingorganizational skillsinterpersonal skillsleadershipplanningmonitoring
Certifications
MTPI (The Property Institute)Health & Safety training