CLUSE

Ecommerce

• Preparing new campaigns, product launches and promotions;
• Keep the online content up to date;
• Own the B2C-newsletter process from A to Z: planning, set-up and creation, execution and analysing/monitoring performance;
• Research different email marketing topics such as lead acquisition, back-in-stock emails and email flow optimization, and translate findings into concrete improvements;
• Assist with online merchandising and page optimizations;
• Making web performance analyses;
• Assist in getting optimized translations of our website content from English into six other languages (FR, DE, NL, IT, ES, EL).

E-commerce Assistant – Junior Email Marketing Specialist

Account Manager

• Own the end-to-end order management process for a portfolio of B2B partners: order creation, approval and release, shipment tracking, and invoicing;
• Take commercial ownership of your accounts: build and maintain sales forecasts, follow up against forecast, and flag risks and opportunities early;
• Advise partners on the most appropriate assortment, including best-performing items, new collections, reorders and sell-through improvement;
• Monitor and analyse account performance and order patterns to identify growth opportunities and at-risk accounts and turn that into concrete actions;
• Prepare and present account reviews and internal reporting on portfolio performance versus forecast;
• Collaborate cross-functionally with Sales, Logistics, Finance, Customer Support and Product Development to deliver a strong and consistent partners experience;
• Contribute to best practice within Sales Support, supporting process improvements and the commercial development of the team.

Key Account Coordinator

Photographer

• Plan, shoot and edit high-quality product photography for our website, e-commerce, social media and marketing campaigns;
• Create engaging short-form video content for platforms like Instagram, TikTok and Youtube;
• Develop and pitch visual concepts that align with CLUSE’s brand identity;
• Manage and maintain photography equipment and oversee the in-house studio setup;
• Prepare and style product studio shoots, providing creative concepts and solutions, ensuring the CLUSE aesthetic is consistent across all content;
• Organize and archive media assets efficiently for easy access and reuse by other teams;
• Stay up to date with trends in photography, video, social media and fashion, lifestyle branding to continuously improve content quality and relevance.

Product Photographer – In-house

General

• Provide first-line support for incidents and requests;
• Install, configure, and maintain hardware (laptops, peripherals, meeting-room equipment) and software;
• Assist with on- and offboarding of employees: ICT equipment, accounts and authorizations;
• Create and maintain user guides and internal documentation;
• Identify, analyse, and follow up on problems; manage incidents through to resolution;
• Monitor our cloud solutions and integrations to ensure maximum uptime;
• Support small IT projects, such as roll-outs of new tools or process improvements.

IT Intern

Account Specialist

Senior Commercial Account Specialist

Administrative Assistant

• Beheren van de debiteurenadministratie: zorgen voor tijdige en juiste verwerking van ontvangen betalingen van facturen door onze B2B-klanten, conform de afgesproken betalingstermijn;
• Overzicht bewaren: alle openstaande facturen overzichtelijk en up-to-date houden (A/R aging);
• Facturen opvolgen en innen: contact opnemen met klanten bij late betalingen, betalingsherinneringen sturen, SEPA-incasso’s verwerken;
• Betalingsverschillen oplossen: analyseren van openstaande posten en geschillen, zorgen dat problemen snel en professioneel worden opgelost;
• Monitoren van DSO: actief werken aan het verlagen van de ‘’Days Sales Outstanding’’ om de cashflow te verbeteren;
• Samenwerken met interne teams: contact met Sales Support, Sales en Customer Support om processen te verbeteren of klantvragen af te handelen;
• Procesverbetering: knelpunten in het debiteurenproces signaleren en voorstellen doen voor verbeteringen.

E-commerce Assistant – Junior Email Marketing Specialist

Key Account Coordinator

Product Photographer – In-house

IT Intern

Senior Commercial Account Specialist

Financieel Administratief Medewerker