CloudTalk

Artificial Intelligence

• Own the first three months of the AIVA (AI Voice Agent) customer lifecycle with CloudTalk, ensuring AIVA goes live within two weeks and customers are utilizing 75%+ of their purchased minutes.
• Onboarding shapes customer success, helping clients see value from CloudTalk AI Voice Agents from day one.
• Serve as the customer’s project manager during the first three months, coordinating with technical support when needed to ensure AIVA is successfully implemented and fully utilized.
• Drive timely product adoption. Guide customers through setup, use case design, rollout, and early value delivery.
• Be a trusted product expert. Share best practices and help customers get strong results from AIVA, AI workflows, and connected tools.

Onboarding Consultant – AI Suite

Account Manager

• Maximize Net Revenue Retention (NRR) through strategic renewals, upselling, and relationship building.
• Act as the vital link between our users and our internal teams, guaranteeing that clients extract maximum ROI from our platform.
• Identify organic growth opportunities, boost platform adoption, and introduce premium add-ons to your existing portfolio.
• Collaborate with Product, Support, and Customer Engineering teams to ensure a seamless client journey.
• Cultivate resilient, long-term partnerships with key stakeholders and decision-makers at all levels of a client's organization.

Account Manager, EN – DE

Recruitment

• Own full-cycle recruitment from intake to signed offer
• Partner closely with Hiring Managers to define role requirements and hiring strategy
• Actively source and build pipelines (we don’t rely only on inbound)
• Manage inbound pipelines and maintain strong funnel health
• Conduct structured interviews and ensure high-quality hiring decisions
• Provide market insights and keep processes moving efficiently
• Participate in employer branding initiatives such attending meetups, providing insights for blogposts or writing punchy Linkedin posts
• Build strong partnership with Hiring Managers - you’ll advise, challenge and influence
• You’ll independently own Individual Contributor-level roles and lower Management roles across across Marketing, Sales, Support, Customer Success, Finance, and People.

Talent Acquisition Specialist

Account Executive

• Leading discovery and demo calls with inbound prospects qualified by SDRs (100% inbound)
• Articulating CloudTalk’s value proposition and delivering compelling demos
• Closing deals for MM (USD 2.3k- 3k MRR) in North and South US
• Collaborating with SDRs, CSMs, RevOps, and Sales Engineers to create seamless and fun sales processes

Senior Account Executive – Mid Market, Spanish Speaker

• Leading discovery and demo calls with inbound prospects qualified by SDRs (100% inbound)
• Articulating CloudTalk’s value proposition and delivering compelling demos
• Closing deals for MM (USD 2k- 2.5k MRR) in Europe
• Collaborating with SDRs, CSMs, RevOps, and Sales Engineers to create seamless and fun sales processes