CloudTalk

Recruitment

• Own full-cycle recruitment from intake to signed offer
• Partner closely with Hiring Managers to define role requirements and hiring strategy
• Actively source and build pipelines (we don’t rely only on inbound)
• Manage inbound pipelines and maintain strong funnel health
• Conduct structured interviews and ensure high-quality hiring decisions
• Provide market insights and keep processes moving efficiently
• Participate in employer branding initiatives such attending meetups, providing insights for blogposts or writing punchy Linkedin posts
• Build strong partnership with Hiring Managers - you’ll advise, challenge and influence
• You’ll independently own Individual Contributor-level roles and lower Management roles across across Marketing, Sales, Support, Customer Success, Finance, and People.

Talent Acquisition Specialist

Account Executive

• Leading discovery and demo calls with inbound prospects qualified by SDRs (100% inbound)
• Articulating CloudTalk’s value proposition and delivering compelling demos
• Closing deals for MM (USD 2.3k- 3k MRR) in North and South US
• Collaborating with SDRs, CSMs, RevOps, and Sales Engineers to create seamless and fun sales processes

Senior Account Executive – Mid Market, Spanish Speaker

• Leading discovery and demo calls with inbound prospects qualified by SDRs (100% inbound)
• Articulating CloudTalk’s value proposition and delivering compelling demos
• Closing deals for MM (USD 2k- 2.5k MRR) in Europe
• Collaborating with SDRs, CSMs, RevOps, and Sales Engineers to create seamless and fun sales processes

Backend Engineer

• Build and operate Voice platform services with high performance, scalable and zero downtime releases in the AWS environment
• Integrating 3rd party AI tools into our ecosystem
• Take care of the smooth running of our infrastructure
• Participate in the development of automation and scaling of our infrastructure
• Improve security
• Collaborate across teams on best practices to build, test and operate services at scale

Senior Software Engineer – Node.js, Go, Python

Customer Support

• Provide top-tier technical support via chat and email
• Investigate call flows, connectivity problems, audio quality issues, device setups, and configuration errors
• Diagnose VOIP-related problems (latency, jitter, firewalls, ISP behaviours, etc.)
• Inspect logs, replicate issues, and gather data for deeper analysis
• Handle a high volume of conversations with accuracy and focus
• Document troubleshooting steps and contribute to our knowledge base
• Represent CloudTalk with empathy, clear communication, and ownership

Customer Support Representative – 12h Shift

• Write high-quality, testable code, participating actively in the team’s strong testing culture (unit, integration, and end-to-end)
• Designing and implementing new features, including writing technical designs and consulting with teammates
• Participating in product and architecture discussions
• Keeping up with new technologies and incorporating them into your workflow
• Collaborating with a diverse and international team

Senior Software Engineer, Node.js

• Leading discovery and demo calls with inbound prospects qualified by SDRs.
• Articulating CloudTalk’s value proposition and delivering compelling demos.
• Closing deals for Micro with MRR ranging from €200-€350 in high-velocity cycles (1-2 weeks).
• Collaborating with SDRs, CSMs, RevOps, and Sales Engineers to create seamless and fun sales processes.

Account Executive – Micro, English Speaker

Sales Development Rep

• Partner with expansion Account Executive and Customer Success team
• Engage in a consultative sales process
• Educate customers on CloudTalk's unique value proposition
• Qualify leads and schedule appointments
• Capture, manage, and track lead information using HubSpot CRM

Sales Development Representative – Expansion – AI Solutions, English Speaker

Sales

• Use AI tools to design onboarding programs that get new SDRs and AEs ramped up quickly
• Create ongoing training for AEs, including spiffs, workshops, and coaching sessions
• Keep our product and sales knowledge base fresh and easy to use
• Partner with Sales Leadership to spot skill gaps and roll out impactful training

Talent Acquisition Specialist

Senior Account Executive – Mid Market, Spanish Speaker

Senior Account Executive – Mid Market, Spanish Speaker

Senior Software Engineer – Node.js, Go, Python

Customer Support Representative – 12h Shift

Senior Software Engineer, Node.js

Account Executive – Micro, English Speaker

Sales Development Representative – Expansion – AI Solutions, English Speaker

Sales Enablement Specialist