CloudTalk

Backend Engineer

• Join an Engineering team of 50+ people
• Collaborate with Backend and Frontend developers, QA engineers, Product Manager and Engineering Manager
• Develop and maintain integrations with third-party platforms
• Write high-quality, testable code
• Participate actively in the team’s strong testing culture (unit, integration, and end-to-end)
• Design and implement new features
• Participate in product and architecture discussions
• Keep up with new technologies and incorporate them into your workflow
• Collaborate with a diverse and international team

Software Engineer, Node.js

Customer Support

• Lead and mentor the Customer Support team members
• Onboard agents effectively and create tooling that makes technical troubleshooting fast and reliable
• Consistently deliver ticket resolution quality improvements by optimizing existing QA systems
• Raise the bar by role-modeling clarity, self-management, and delivering tangible improvements to the support function
• Modify our tech stack to achieve additional efficiency improvements

Head of Customer Support

Account Executive

• Build and manage your own outbound pipeline (prospect → deal close)
• Conduct structured discovery and demos using CloudTalk dialers and CI
• Qualify leads via BANT/MEDDP(IC)-lite frameworks
• Negotiate and close deals independently
• Maintain CRM hygiene and forecasting discipline in HubSpot
• Execute consistent outreach through calls, email, and WhatsApp sequences
• Use Conversation Intelligence insights for continuous improvement
• Collaborate on post-sale handoffs and feedback to CSM / Enablement

Account Executive, SMB, Full-Cycle Sales

• Join an Engineering team of 50+ people
• Collaborate with cross-functional teams to develop and maintain scalable applications
• Implement backend services for key CloudTalk features with a focus on billing
• Occasionally help with frontend work
• Write technical specs and discuss them with teammates
• Explore new technologies and bring them into our stack

Senior Software Engineer – PHP, Node.js, TypeScript

Sales Development Rep

• Collaborate with international sales teams to reach out to and convert inbound leads
• Engage in consultative selling to identify prospect needs and propose tailored solutions
• Educate potential customers on CloudTalk's AI business communications platform
• Qualify leads and schedule appointments for the sales team ensuring a seamless handoff
• Capture, manage, and track lead information in HubSpot CRM to keep data clean
• Forge relationships with potential customers, understand their challenges, and demonstrate product value
• Contribute to the sales pipeline and help the team hit KPIs

Sales Development Representative, Spanish Speaker

• Lead discovery and demo calls with inbound prospects qualified by SDRs
• Articulate CloudTalk’s value proposition and deliver compelling demos
• Close deals for the Micro segment with MRR up to US $350 in high-velocity cycles (1–2 weeks)
• Collaborate with SDRs, CSMs, RevOps, and Sales Engineers to create seamless sales processes
• Participate in role-plays and assessments during the hiring process and ongoing coaching

Account Executive - Micro, Spanish Speaker

Producer

• Own the channel growth plan: monthly content calendar aligned to ICPs, use cases, and buyer stages
• End‑to‑end production: recording (on‑camera or VO), editing, light motion graphics/animations, exports, and uploads
• Retention & CTR: hook writing, pattern interrupts, pacing, end‑screen strategy, title/thumbnail ideation and A/B testing
• Topic strategy & research: identify high‑intent topics with keyword and trend tools; map to jobs‑to‑be‑done and CloudTalk’s product strengths
• Distribution: shorts strategy, community posts, playlists, snippets for LinkedIn/X, partner embeds, and SEO optimization (metadata, chapters, tags)
• Experimentation: run structured tests (format, length, hook type, thumbnail style), share insights, and scale what works
• Collaboration: work with Product Marketing, SEO, and Brand Team to align content with launches, campaigns, and ICP pains

YouTube Growth Producer, Content Marketing

• Provide top-tier technical support via chat and email to new and existing customers
• Build and maintain lasting customer relationships
• Work with a diverse, international client base across multiple industries and regions
• Help improve technical documentation and internal knowledge base for troubleshooting
• Represent CloudTalk professionally while solving customer issues with empathy and efficiency
• Operate as part of the Customer Support L1 team, collaborating with colleagues and escalating issues when needed
• Support CloudTalk’s AI-powered business communication platform and assist customers across time zones

Software Engineer, Node.js

Head of Customer Support

Account Executive, SMB, Full-Cycle Sales

Account Executive, SMB, Full-Cycle Sales

Senior Software Engineer – PHP, Node.js, TypeScript

Sales Development Representative, Spanish Speaker

Account Executive - Micro, Spanish Speaker

YouTube Growth Producer, Content Marketing

Customer Support Representative