CloudMasonry

Business Analyst

• Collaborate with stakeholders to gather and document business requirements, identifying opportunities for process improvements within Salesforce
• Implement hands-on Salesforce customizations, including workflows, reports, dashboards, and security settings, with guidance from technical leads
• Ensure data integrity, migration, and optimization within Salesforce, supporting business intelligence and reporting needs
• Develop user guides, training videos, and tip sheets to support user adoption and ensure the successful implementation of new processes
• Provide regular updates on project progress, escalate risks before they become issues, and ensure effective communication within the project team
• Work closely with internal teams and clients to align project deliverables with business objectives and user expectations
• Operate within Agile or Scrum methodologies to ensure efficient project management and continuous delivery

Software Engineer

• Collaborate closely with senior resources to complete projects.
• Learn and apply knowledge of the Salesforce Platform.
• Develop and implement solutions based on client technical requirements.
• Assist project managers in translating client requirements and communicating effectively with clients.
• Communicate obstacles and blockers to the project team.

Junior Developer

Salesforce Developer

• Stay informed on current recruiting trends, sourcing strategies, and best practices, including diversity and inclusion initiatives.
• Conduct structured, in-depth interviews to evaluate candidate skills, experience, and cultural alignment.
• Build strong partnerships with hiring managers to understand role requirements and hiring priorities.
• Review resumes to identify qualified candidates based on skills, experience, and role alignment.
• Develop and execute sourcing strategies to build strong pipelines of qualified candidates.
• Utilize the applicant tracking system (Teamtailor ATS) to manage candidates and track recruitment activity.

Salesforce Technical Recruiter

• Support Salesforce customizations, integrations, automations, and deployment activities across multiple projects
• Investigate and troubleshoot complex Salesforce platform issues across client environments
• Perform root cause analysis (RCA) and document findings, resolutions, and preventative recommendations
• Collaborate with consultants, developers, QA teams, and client stakeholders to resolve production issues efficiently
• Monitor system performance and proactively identify opportunities to improve platform stability, scalability, and overall client experience

Salesforce Revenue Management Developer

Account Executive

• Own the full sales cycle from prospecting to close for assigned verticals or territories, targeting enterprise and upper mid-market accounts.
• Align with Sr. Salesforce Account Executives and Regional Vice Presidents to lead partner selling motions across mid-market and enterprise business units.
• Collaborate with internal delivery teams to shape compelling project scopes, proposals, and pricing in alignment with the client's needs.
• Lead discovery sessions to deeply understand a client’s pain points, goals, and technical environment.
• Craft persuasive proposals and presentations tailored to each customer’s business case and technical requirements.
• Accurately forecast opportunities and pipeline through CRM hygiene and consistent deal review.
• Exceed quarterly and annual revenue targets through consultative, value-based selling.

Accountant

• Support core Finance functions, including accounts receivable, collections, and revenue recognition processes.
• Manage Accounts Payable, including uploading invoices, maintaining vendor account information, verifying invoices for accuracy, coding expenses to the correct accounts, and preparing invoices for payment.
• Support month-end close activities by preparing and maintaining reconciliation workpapers.
• Assist with financial reporting accuracy through account analysis and close-related documentation.
• Perform credit card statements and prepare appropriate journal entries.
• Manage the timely and accurate entry of payroll reimbursements, ensuring compliance with company policies.
• Collaborate with Operations, Sales, Delivery, and other internal teams to ensure accurate and timely tracking of expense reports, including billable client expenses.
• Assist in the development and ongoing maintenance of corporate budgets and P&L statements.
• Support executive financial reporting requests by preparing and delivering requested data and insights.
• Contribute to various ad hoc projects as needed to support finance and business operations.

Junior Accountant

Project Manager

• Works effectively both independently and in collaboration with CloudMasonry and customer team members to drive customer satisfaction and success.
• Oversees and takes full accountability for the successful completion of all aspects of assigned project work.
• Exercises independent judgment and can lead enterprise-level projects with minimal oversight from a director or engagement manager.
• Facilitates meetings effectively, demonstrates strong brainstorming and consensus-building skills, and confidently engages with executive-level project sponsors.
• Frequently called upon to take a leadership role in CloudMasonry sales initiatives within areas of expertise.
• Drives project delivery by managing cross-functional teams, removing blockers, and enforcing best practices across Agile, hybrid, or traditional delivery models.
• Develops and maintains project plans, timelines, and resource allocations, ensuring delivery commitments are met and client expectations are effectively managed.
• Owns risk identification and mitigation planning, escalating critical issues with well-defined recommendations and impact assessments.
• Manages project financials, including budgeting, forecasting, and monitoring project burn rate to ensure alignment with scope.
• Proactively communicates budget status and risks to internal and client stakeholders.

Salesforce Project Manager

Sales

• Lead impactful projects and design smart solutions
• Manage project resources and coordinate across multiple projects simultaneously
• Set and achieve objectives ensuring quality and control
• Handle client and vendor interaction
• Act as the subject matter expert
• Develop & track backlog progression and facilitate Quarterly Planning Sessions

Senior Salesforce Consultant

• Engage with clients to understand their business processes and challenges in the media and entertainment industry.
• Design and implement Salesforce Media Cloud solutions to enhance client operations, audience engagement, and content monetization.
• Customize and configure Salesforce Media Cloud environments according to project requirements and best practices.
• Provide expert guidance on the integration of Salesforce Media Cloud with other Salesforce products and third-party applications.
• Conduct training sessions and workshops for clients to ensure effective adoption and utilization of Salesforce Media Cloud functionalities.
• Collaborate with project teams, including project managers, developers, and UX designers, to ensure timely and within-budget delivery of Salesforce solutions.
• Stay updated with the latest Salesforce releases, features, and best practices to advise clients on continuous improvement opportunities.
• Assist in pre-sales activities, including solution demonstrations, proposal writing, and scoping of potential Salesforce Media Cloud projects.

Salesforce Media Cloud Consultant

• Design and implement scalable, secure, high-performing Salesforce solutions that meet defined business and technical requirements
• Lead solution architecture and technical design from discovery through delivery, translating business requirements and user stories into clear solution designs and technical specifications
• Guide configuration and customization decisions, ensuring alignment with Salesforce best practices, platform capabilities, and long-term maintainability
• Oversee delivery quality by reviewing configuration, integrations, and technical implementations to ensure design intent and delivery standards are met
• Serve as the primary technical advisor to client stakeholders, leading design workshops, solution walkthroughs, and technical reviews
• Partner closely with Engagement Managers, Project Managers, Business Analysts, and delivery teams to ensure solutions are feasible, aligned, and delivered effectively
• Provide hands-on technical guidance and mentorship to developers and consultants, supporting troubleshooting and solution optimization throughout the delivery lifecycle
• Identify and proactively manage technical risks, assumptions, and dependencies
• Support testing, release, and deployment activities to ensure smooth transitions to production environments
• Continuously identify opportunities to improve solution quality, delivery efficiency, and technical standards across engagements