CloudHesive

Manager

• Lead and develop a team of application developers building and maintaining the ConnectPath platform
• Serve as Scrum Master: facilitate sprint planning, daily stand-ups, sprint reviews, and retrospectives; remove impediments and shield the team from outside disruption
• Coach the team on Scrum and agile practices, fostering a culture of continuous improvement, self-organization, and accountability
• Partner with the Product Manager on backlog refinement, sprint readiness, and release planning; partner with the Architect on technical sequencing
• Track and communicate sprint progress, team velocity, and delivery health metrics to stakeholders and the SVP of Product Development
• Coordinate day-to-day execution with the offshore development team in Argentina
• Manage production incidents in accordance with SLAs, including incident response coordination and post-incident reviews
• Ensure team deliverables comply with architectural standards set by the Architect
• Champion the adoption of AI-assisted development tools within the team in partnership with the Product Manager and Architect
• Stay current on relevant technologies and bring promising approaches to the team for evaluation
• Manage and develop staff, including hiring, performance management, coaching, and recognition
• Plan and organize workload and team assignments
• Review work for quality, presentation, and conformance to policies and procedures

Application Development Manager

Systems Engineer

• Configure and troubleshoot Cisco switches/APs and Fortinet/Palo Alto firewalls.
• Lead on-site tasks like rack/stack, hardware replacements, and network cutovers.
• Manage Windows Server, Linux, and endpoint platforms (Active Directory, M365, NinjaRMM).
• Support AWS services (EC2, VPC, RDS, S3) and assist with Infrastructure as Code (IaC) deployments.
• Drive incident response, performance optimization, and participate in on-call rotations.