Cloudflare

Principal, Solutions Engineering – Strategy and Operations

Cloudflare

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Lead

Tech Stack

Tableau

About the role

  • Partner with regional SE leadership to define strategic direction, vision, and roadmap for the solutions engineering organization.
  • Enable SE leadership to make data driven decisions through reporting on business reviews, KPIs and metrics.
  • Build data packs for quarterly business reviews, planning and publish through Tableau or Looker dashboards for broader consumption.
  • Translate business objectives into actionable strategies and operational plans for the solutions engineering team.
  • Develop, implement, and optimize standard operating procedures (SOPs), best practices, and playbooks for solutions engineering processes (discovery, solution design, proof-of-concept, implementation, handoff).
  • Define, monitor, and report on key performance indicators (KPIs) and metrics to measure team performance, efficiency, and impact.
  • Identify bottlenecks and lead initiatives to streamline operations and enhance productivity.
  • Shadow strategic initiatives and build proposals with data-driven recommendations to drive change.
  • Responsible for optimizing performance, strategic alignment, and operational excellence of the Solutions Engineering function.

Requirements

  • 7–10+ years in Sales Strategy, Revenue Operations, Business Operations, or Sales/SE enablement roles in fast-paced B2B SaaS or enterprise tech companies.
  • Experience working directly with or supporting Solution Engineering, PreSales, Post-Sales activity and Technical Sales Teams.
  • Track record of supporting global or large-scale SE or Sales organizations.
  • Deep knowledge of Salesforce, BI Tools (Tableau, Power BI), and Google Sheets.
  • Strong analytical and modeling capabilities — comfortable interpreting large datasets and assisting in creating slides and or sheets for this data.
  • Familiarity with sales motion metrics (e.g., pipeline health, SE coverage, SE utilization, win/loss analysis).
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