CloudFactory

Controller

• - Supervision of global AP and AR Functions of 8, along with recommendation of improvement in the process, and keeping the process document updated
• - Responsible for Payroll processing for both US (Rippling) and UK (Payfit) by coordinating with internal and external stakeholders
• - Leading the monthly closing for all three locations, along with full ownership of PL review and Balance Sheet reconciliation, with ownership of monthly reporting on flux analysis including consolidation reporting
• - Treasury management, including cash forecasting and requirements by office; administer bank accounts and liaise with the bank to resolve any issues related to banking
• - Leading any communication with HMRC about VAT, PAYE, and working with our tax consultants, along with ownership of periodic VAT filing.
• - Ownership of process transformation processes and training a wider team to implement those processes
• - Lead the annual group audit in coordination with the local teams in Germany, Nepal and Kenya
• - Supporting regular queries from the operational business
• - Other ad-hoc finance and accounting duties as assigned to meet changing business needs and departmental objectives

Assistant Financial Controller

Accountant

• Bookkeeping: Ensure correct invoices for customers have been raised and correct vendor bills have been processed within the credit terms/contract vendor payment
• Financial Reports: Support the preparation of weekly, monthly, and annual financial statements.
• Accounts Payable & Receivable: Manage invoice processing, and payments, and reconcile accounts.
• Bank Reconciliation: Regularly reconcile bank statements with accounting records and resolve discrepancies.
• Tax Preparation: Ensure compliance with relevant accounting standards, regulations, and company policies, and prepare and file tax returns accurately and on time.
• Auditing: Support internal and external audits by organizing financial documents.
• Administrative Support: Perform general administrative duties such as filing, organizing documents, and responding to inquiries on the support ticketing system, including petty cash management.
• Internal Controls: Support the organization in maintaining the reliability and integrity of financial information through adherence to established policies, procedures, and controls by understanding and actively participating in internal control processes.
• Assisting Senior Accountants: Provide backup and support for senior accounting staff.

Junior Accountant

Product Manager

• Act as a primary product interface for external customers, gathering requirements, validating assumptions, and shaping solutions that balance client needs with platform strategy.
• Partner closely with Sales, Solutions, and Delivery teams to support new opportunities, scoping discussions, and ongoing customer engagements.
• Clearly communicate product direction, trade-offs, and timelines to both technical and non-technical stakeholders.
• Translate customer problems into well-defined product requirements, user stories, and acceptance criteria.
• Contribute to product discovery through customer interviews, workflow analysis, and data-driven insights.
• Ensure that externally driven requests are evaluated against platform reuse, scalability, and long-term roadmap alignment.
• Own and maintain a subset of the product roadmap, ensuring priorities are clear, sequenced appropriately, and aligned with business objectives.
• Work closely with Engineering to plan, refine, and execute product initiatives, participating in sprint planning, backlog grooming, and reviews.
• Track delivery progress, dependencies, and risks across multiple customers and initiatives, proactively driving resolution.
• Coordinate cross-functional execution across Engineering, Design, Data, and Operations.
• Manage timelines, milestones, and scope across parallel workstreams, ensuring predictable delivery and high-quality outcomes.
• Support release planning, documentation, and customer-facing enablement where required.

Principal Product Manager – External Platforms, Client Solutions

Marketing

• Own all aspects of CloudFactory’s website, including structure, content, performance, and user experience.
• Manage and execute ongoing web updates, content changes, and design enhancements.
• Lead and oversee the website redesign and migration to a new platform, coordinating with internal stakeholders and external vendors as needed.
• Ensure site reliability, performance, accessibility, and scalability.
• Own SEO strategy and execution, including technical SEO, on-page optimization, content optimization, and performance monitoring.
• Manage web analytics and measurement, tracking key metrics such as traffic, engagement, conversion rates, and funnel performance.
• Build and maintain dashboards and reporting to monitor web performance and inform optimization decisions.
• Continuously test, learn, and optimize site structure, content, and experiences to improve outcomes.
• Design and build web pages and landing pages using modern tools and frameworks.
• Leverage Figma for design workflows and collaboration, and Framer for rapid prototyping and production-ready web experiences.
• Partner with product marketing and digital marketing teams to translate messaging and campaigns into effective web experiences.
• Ensure visual consistency, brand alignment, and high-quality execution across the site.
• Leverage AI tools and workflows to rapidly create, personalize, and optimize web pages and landing pages.
• Use AI to accelerate experimentation, content variation, SEO optimization, and conversion rate improvements.
• Continuously explore and apply new AI-driven approaches to improve speed, relevance, and performance.
• Own execution of CloudFactory’s social media presence across key platforms (e.g., LinkedIn, X).
• Manage posting cadence, content execution, and performance tracking.
• Partner with marketing and leadership teams to amplify key campaigns, announcements, and thought leadership.

Web Marketing Manager

Program Manager

• Design and execute industry-specific marketing campaigns aligned to priority verticals and use cases.
• Tailor CloudFactory’s core messaging to resonate with distinct industry audiences, pain points, and buying motivations.
• Define campaign themes, narratives, and value propositions for each vertical.
• Partner with subject matter experts and product marketing to develop campaign assets, including:
• - Blogs and thought leadership content
• - Case studies and solution briefs
• - Web pages, emails, and sales-facing assets
• Activate campaigns across key marketing channels, including:
• - Website and landing pages
• - Email and marketing automation
• - Paid and organic digital channels
• - Webinars, virtual events, and industry programs
• Own campaign performance tracking and optimization, using data to refine targeting, messaging, channels, and assets.
• Establish and report on key KPIs, with a primary focus on top-of-funnel growth (e.g., traffic, engagement, MQLs, and pipeline contribution).
• Continuously test, learn, and iterate to improve campaign effectiveness and scalability across verticals.

Marketing Program Manager

Product Marketing

• Own the development and execution of product marketing initiatives across the product lifecycle.
• Define and continuously refine product positioning, messaging, and value propositions for target buyers and industries.
• Develop and manage market-facing product assets, including:
• - Product website pages
• - Solution briefs and product sheets
• - Product videos and demos
• Steward product-related thought leadership by collaborating with subject matter experts across product management, product development, and industry teams.
• Lead competitive and market intelligence efforts, including the creation and maintenance of competitive battlecards and win/loss insights.
• Launch and support CloudFactory’s analyst relations program, including messaging alignment, briefings, and ongoing engagement.
• Identify, evaluate, and activate relevant industry associations, ecosystems, and communities to drive brand awareness and demand.
• Partner closely with Product Management to translate roadmap priorities into effective sales enablement, launches, and customer-facing narratives.
• Enable Sales with the tools, messaging, and insights needed to effectively sell CloudFactory’s products and solutions.

Principal Product Marketing Manager

Learning and Development

• Oversee a portfolio of training programs and lead the Nepal Training Specialist team.
• Manage incoming training requests, define scope of work, and allocate projects to Training Specialists.
• Oversee the design, development, delivery, and evaluation of training solutions.
• Manage team performance and development by providing coaching, mentoring, and clear growth pathways for team members.
• Act as a subject matter expert in training processes, standards, and tools.
• Use business data, training evaluation insights, and external best practices for continuous improvement.

Training Manager

• Conduct training needs analyses for internal training initiatives by gathering stakeholder input, learner insights, and performance data to define effective training solutions.
• Design end-to-end training programs, including assessments, that meet defined performance outcomes and logistical requirements.
• Develop instructional content, job aids, and knowledge resources to support effective on-the-job performance across varied audiences and delivery methods.
• Deliver engaging virtual and in-person training sessions, ensuring learner engagement and achievement of session objectives.
• Organise, administer, and manage training events in accordance with approved training plans, timelines, and quality standards.
• Evaluate training effectiveness using qualitative and quantitative data, identifying insights and implementing improvements for future cohorts.
• Maintain accurate and up-to-date training records and provide training metrics and reports to support operational and management decision-making.
• Conduct, moderate, and continuously improve competency assessments, providing guidance on assessment methods and tools where required.
• Collaborate with stakeholders to understand business and learner needs, contributing to effective training solutions within defined project scope.
• Provide guidance, feedback, and peer review support to less experienced colleagues, contributing to team capability and continuous improvement.
• Demonstrate and apply organisational culture, values, and behaviours in all training activities.
• Ensure full compliance with corporate policies, information security standards, and mandatory training requirements.

Senior Training Specialist

Solutions Engineer

• Customer Need Analysis: Run customer workshops to understand their pain points, problems they are trying to solve and how CloudFactory can help them.
• Rapid Configuration: Execute technical setups for new client accounts, including SSO integration, IAM user management, and workspace configuration.
• Standard Integrations: Connect client data sources to the CloudFactory Platform using our standard connectors.
• Client Enablement: Run technical training sessions to teach client teams how to use our "Model Playground," upload datasets, interpret quality reports etc.
• Troubleshooting: Serve as the first line of defense for technical friction during the first 90 days.
• Feedback Loop: Document friction points in the onboarding process and work with Internal Product teams for future enhancements.

Customer Onboarding Engineer

Support Engineer

• Provide Tier 1 / Tier 2 operational support for AI/ML solutions.
• Identify failed jobs, degraded pipelines, or performance anomalies.
• Triage incidents, investigate issues, and coordinate escalation to Tier 3 Engineering.
• Participate in on-call rotas once established.
• Validate that pipelines and jobs complete successfully.
• Monitor data pipeline health, model execution, and basic performance metrics.
• Identify operational issues before they impact customers
• Respond or alert customers when there has been an outage or issue with one of their models.
• Support incident management, rollback, and recovery activities.
• Use and maintain runbooks and operational documentation.
• Work with Engineering to improve supportability and observability.
• Contribute to knowledge sharing to reduce single points of failure.
• Work within defined SLAs and support processes as the service matures
• Build quarterly business reviews to provide updates on the health of the ML Models.
• Evaluate champion/challenger models to see if a new model should be promoted.
• Monitor for model drift and performance degradation, while validating that updates (new champion models or added data) do not introduce bias.

MLOps Support Engineer

Data Analyst

• Engage with stakeholders to capture, clarify, and articulate data requirements.
• Translate project goals into well-structured, scalable data schemas.
• Identify gaps in existing datasets and design systematic approaches to generate or source required data.
• Apply statistical techniques such as regression analysis, distribution analysis, and hypothesis testing to performance data.
• Distinguish between natural variance and statistically significant changes in throughput or quality.
• Use historical data to forecast future performance and proactively identify potential SLA risks.
• Take ownership of data integrity throughout the project lifecycle.
• Define and implement data governance requirements to ensure high-quality and reliable performance data.
• Design and execute compliance testing frameworks aligned with internal governance, security, and privacy standards.
• Build and maintain advanced operational dashboards to track performance, throughput, and accuracy.
• Provide real-time visibility into project health, enabling Project Leads to make timely, data-driven decisions.
• Conduct root cause analysis using methods such as outlier detection and correlation analysis when KPIs are not met.
• Design and run controlled experiments to test workflow changes and statistically validate process improvements.

Senior Data Analyst

Full-stack Engineer

• - Lead system design and define scalable, cloud-native architectures
• - Build, review, and maintain production systems primarily in Go
• - Own the operation and maintenance of existing platforms, ensuring reliability, performance, and availability
• - Own and evolve DevOps practices, including CI/CD, Kubernetes, and infrastructure automation
• - Drive high standards for operational excellence, including monitoring, alerting, incident response, and observability
• - Proactively manage and reduce technical debt through pragmatic architectural decisions
• - Communicate technical decisions clearly through design docs, diagrams, and collaborative discussions
• - Work with clients and internal stakeholders to design platform-based solutions that solve real business needs
• - Support client integrations, proofs-of-concept, and solution architecture as needed
• - Identify delivery and operational bottlenecks and continuously improve engineering workflows
• - Mentor engineers and lead by example through code reviews and hands-on technical support

Lead Software Engineer

Product Designer

• Quality Assessment: Curate and evaluate visual designs and AI-generated outputs against established technical rubrics.
• Rationale Documentation: Provide expert written rationale for grading decisions to help refine AI model performance.
• Figma Execution: Utilize advanced Figma features (components, auto-layout, tokens) to refine layouts and demonstrate standardized UI patterns.
• Strategic Feedback: Contribute professional insights to improve design clarity and feedback loops for the project stakeholders.

Independent UI/UX Designer – Contract

• Quality Assessment: Curate and evaluate visual designs and AI-generated outputs against established technical rubrics.
• Rationale Documentation: Provide expert written rationale for grading decisions to help refine AI model performance.
• Figma Execution: Utilize advanced Figma features (components, auto-layout, tokens) to refine layouts and demonstrate standardized UI patterns.
• Strategic Feedback: Contribute professional insights to improve design clarity and feedback loops for the project stakeholders.
• Workload: We are looking for a partner with the current capacity to manage a workload of 30–40 hours per week to ensure project milestones are met.
• Professional Autonomy: While deliverables must meet established rubrics and security standards, the Consultant maintains independent control over their specific work methods and daily schedule.