CloudFactory

Paralegal

• Lead discovery sessions with enterprise clients to understand contract review objectives, operational workflows, business priorities, and risk considerations.
• Translate client requirements into structured annotation guidelines, review playbooks, and operating procedures.
• Define standards for clause interpretation, tagging, and exception handling to ensure consistent execution.
• Collaborate with internal AI tools to accelerate the development and refinement of review guidelines.
• Design training materials, competency assessments, and certification programs for analysts supporting client engagements.
• Establish quality assurance processes, calibration sessions, and continuous improvement mechanisms.
• Partner closely with delivery teams to answer questions, clarify edge cases, and ensure consistent execution.
• Serve as the primary subject matter expert between client stakeholders and internal delivery teams.

Contract Intelligence Consultant – JD, Paralegal

DevOps Engineer

• Design, build, and maintain core infrastructure for developer focus, platform resilience, and scalability.
• Establish & maintain IaC best practices and templates.
• Troubleshoot, rollback, and restore services, creating necessary dashboards for high availability.
• Create and enhance run books for on-call issue resolution.
• Deploy, support, and monitor new and existing services, platforms, and application stacks.
• Manage environment capacity and performance.
• Define availability/SLA for Platform products, ensuring necessary processes, tools, and people are in place.
• Create and maintain production readiness standards (performance, availability, security, compliance) for all services/APIs, ensuring adherence before go-live.
• Create, maintain, and enhance monitoring, alerting, and debugging tools.
• Collaborate with engineering on performance improvements identified via tracking metrics (latency, CPU, etc.).

Senior Site Reliability Engineer

Artificial Intelligence

• Build and lead market growth strategy for P&C insurers, reinsurers and insurtechs, to include establishing and owning senior prospect relationships.
• Engage C-suite and VP stakeholders (Claims, Data, Underwriting, Risk) as a trusted advisor, not a vendor.
• Operate as a strategic advisor on AI adoption, from use case identification to production deployment and model governance.
• Lead executive discussions on how AI, particularly human-in-the-loop approaches, can improve efficiency, accuracy, and regulatory defensibility.
• Align complex stakeholder groups across claims, actuarial, IT, data science, and compliance functions.
• Identify and drive expansion opportunities within existing accounts.
• Own new logo acquisition, account expansion and P/L management across enterprise P&C clients in the US and Europe.
• Develop strategic account plans that scale from initial use cases to enterprise-wide AI programs.
• Own the full commercial lifecycle: discovery, solution framing, proposal development, and executive presentations.
• Navigate procurement processes, RFPs, vendor risk frameworks, and regulatory constraints effectively.
• Partner with internal teams to craft tailored, high-impact solutions for insurance clients.
• Identify high-impact AI use cases across the insurance value chain, including:
• - Claims document processing and intelligent document understanding
• - Aerial and satellite imagery analysis for property assessment
• - NLP for policy, coverage, and regulatory interpretation
• - Underwriting data enrichment and risk model validation
• - FNOL automation and subrogation workflows
• Lead discovery sessions and workshops to uncover transformation opportunities.
• Translate operational and regulatory challenges into scalable AI solutions.
• Collaborate closely with data science and engineering teams to ensure successful execution.
• Maintain accountability for delivery quality, timelines, and client satisfaction.
• Stay at the forefront of AI trends in insurance, including fraud detection, intelligent document processing, and risk modeling.
• Represent CloudFactory in industry forums, client workshops, and executive discussions.
• Demonstrate strong awareness of regulatory frameworks (e.g., NAIC guidelines, EU AI Act, model risk management standards).
• Feed market insights back into product development and go-to-market strategy.
• Lead and influence cross-functional teams across consulting, data science, and delivery.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Contribute to knowledge sharing and best practices across engagements.

Client Principal, AI Consulting – Property & Casualty Insurance

German

• Conduct evaluation sets to classify content accurately and consistently
• Lemmatize words and expressions, applying careful attention to edge cases
• Write clear definitions and natural example sentences for German vocabulary items

Language Annotator, German

• Annotate grammar relevance and write grammar explanations that help the mistake actually make sense
• Review taught vocabulary and synonym sets for accuracy and pedagogical fit
• Provide pronunciation correction annotations
• Revamp trial lesson insights and connect them back to core grammar concepts
• Draft lesson outlines for German learning content, informed by learner data

Pedagogy Specialist – German

Spanish

• Conduct evaluation sets to classify content accurately and consistently
• Lemmatize words and expressions, applying careful attention to edge cases
• Write clear definitions and natural example sentences for English vocabulary items

Language Annotator, Spanish

NLP Engineer

• Disambiguate word- and phrase-level meaning to build high-quality training data for AI language models
• Apply morphosyntactic and semantic analysis to tag and validate grammar concepts with precision
• Distinguish read-aloud from spontaneous speech to support speech data annotation
• Write grammar explanations that are linguistically rigorous and genuinely useful to learners
• Design vocabulary tasks grounded in real usage patterns, not textbook cliches
• Shape lesson outlines that reflect how English is actually used, informed by corpus and annotation data

English Computational Linguist

Associate

• Perform core project tasks following established guidelines and workflows.
• Perform periodic quality reviews to ensure labeling compliance with guidelines and address any areas of confusion.
• Facilitate Q&A sessions with annotators and reviewers.
• Collaborate with project leaders and data managers on labeling quality metrics.

Associate Linguist – Claim Extraction, Sentence Diagramming

Communications

• Support internal and external communication strategies aligned with business goals
• Collaborate with leadership to ensure messages are aligned with business objectives and reflect CloudFactory’s mission and values
• Draft and support internal communications such as announcements, newsletters, and updates
• Manage internal communication channels (e.g., CloudFactory Hub, monthly spotlight, Slack, email)
• Ensure consistency in tone, voice, and brand across all communications
• Integrate employer branding goals into the broader communication strategy to position CloudFactory as a leading global employer
• Support the execution of employer branding initiatives and campaigns to enhance CloudFactory’s visibility, reputation, and attract and retain top talent
• Partner with Talent Acquisition to create compelling recruitment campaigns and engaging content for hiring needs
• Develop and execute the content strategy on social media platforms to build brand equity
• Contribute to employee advocacy programs and storytelling initiatives
• Manage employer brand channels (e.g., Company socials, careers site, Glassdoor, and internal advocacy platforms), ensuring messaging is authentic and aligned with company values
• Support the development and coordination of partnerships with universities, local communities, and external organizations
• Build and maintain relationships with partners through effective networking and communication
• Assist in planning and executing employer branding activities such as campus engagements, workshops, and events
• Help manage communication and coordination with external partners
• Track and support initiatives that strengthen the talent pipeline and brand visibility
• Create and curate high-quality, engaging content (blogs, social media, videos, testimonials) for internal and external audiences, showcasing culture and employee experience
• Plan and execute campaigns for key company moments (hiring drives, events, milestones, awards)
• Design engaging banners, infographics, and social media assets using tools like Canva
• Ensure content is inclusive, on-brand, and aligned with CloudFactory’s tone and cultural identity
• Track performance metrics and continuously optimize campaigns
• Collaborate with cross-functional teams to facilitate effective communication and align on priorities
• Manage relationships with internal stakeholders at multiple levels, ensuring communication needs are met and aligned with company priorities
• Coordinate timelines and ensure timely delivery of communication assets
• Act as a liaison between departments to ensure messaging consistency across all platforms and audiences
• Oversee large-scale communication initiatives and employer branding campaigns, ensuring timely delivery and budget adherence
• Coordinate with cross-functional teams to manage project timelines, deliverables, and performance tracking

Corporate Communications – Employer Brand Associate

Data Engineer

• Design, build, and maintain scalable data pipelines and analytics architecture across cloud and on-prem environments
• Develop reliable analytical data models that transform raw data into business-ready datasets.
• Define, implement, and own key business metrics, including semantic layers and supporting data structures.
• Ensure high data quality and reliability by identifying inconsistencies, resolving data issues, and improving monitoring and governance practices.
• Partner with product, operations, finance, and GTM teams to understand analytics needs and deliver actionable insights.
• Manage and optimize data pipeline orchestration, including third-party data ingestions and cost/performance improvements.
• Lead end-to-end ownership of major reporting domains, ensuring accuracy, health, and long-term scalability.
• Contribute to data engineering standards, documentation, and best practices.
• Mentor junior team members and support a culture of continuous improvement.
• Participate in incident response, on-call rotations, and post-mortems, proactively improving system reliability.

Senior Data Engineer

• Design and implement integrations between client systems and CloudFactory’s platform
• Architect scalable agentic AI & human-in-the-loop workflows
• Define data ingestion, transformation, and feedback loops
• Evaluate system bottlenecks (latency, quality, throughput)
• Translate proof-of-concept AI systems into scalable production workflows
• Identify operational risks before deployment
• Partner with Delivery teams to ensure execution feasibility
• Improve reliability and reduce manual intervention
• Build APIs, connectors, automation scripts, and data pipelines
• Debug integration issues in client environments
• Contribute to internal platform enhancements
• Surface recurring patterns from client deployments
• Distinguish between custom solutions and reusable features
• Influence roadmap priorities with evidence from the field
• Lead technical discovery sessions
• Support pre-sales validation
• Act as trusted advisor to enterprise engineering teams

Forward Deployed Engineer – AI Deployment

Marketing

• Define and execute a global marketing strategy aligned with CloudFactory’s growth objectives, revenue goals, and market positioning.
• Strengthen CloudFactory’s brand as a trusted partner for enterprise AI solutions.
• Develop differentiated messaging, positioning, and category narratives that clearly communicate CloudFactory’s unique value in the AI ecosystem.
• Elevate executive thought leadership and corporate visibility through strategic communications, media engagement, industry events, and content initiatives.
• Monitor market trends, competitive dynamics, and customer insights to inform strategic decision-making.
• Own marketing’s contribution to pipeline creation, customer acquisition, and revenue growth.
• Develop and oversee a scalable demand generation strategy across digital marketing, account-based marketing, events, partnerships, content, and emerging channels.
• Drive alignment between marketing investments and measurable business outcomes.
• Establish clear attribution models, forecasting processes, and performance metrics to optimize marketing effectiveness and ROI.
• Partner closely with Sales leadership to ensure seamless alignment across pipeline generation, conversion, and revenue objectives.
• Lead product marketing strategy across CloudFactory’s solutions and services portfolio.
• Develop compelling value propositions, positioning frameworks, and competitive differentiation strategies.
• Partner with Product leadership to translate complex AI capabilities into clear customer outcomes and business value.
• Drive successful launches of new offerings, services, and market expansions.
• Ensure Sales and customer-facing teams are equipped with effective messaging, content, and enablement resources.
• Develop marketing programs that support CloudFactory’s partnership-led growth strategy.
• Collaborate with partnerships, alliances, and sales teams to create joint go-to-market initiatives.
• Build and scale co-marketing programs with technology partners, system integrators, and strategic alliances.
• Enable partners with messaging, campaigns, and content aligned to CloudFactory’s positioning.
• Build and lead a high-performing global marketing organization across brand, demand, product marketing, and communications.
• Establish operating rhythms, planning processes, and performance expectations.
• Develop marketing leadership capability and succession planning.
• Foster a culture of experimentation, accountability, and customer-centric storytelling.
• Serve as a strategic advisor to the executive team on market opportunities, customer trends, competitive positioning, and growth strategy.
• Partner closely with Sales, Product, Partnerships, Finance, and Operations leaders to align priorities and accelerate business growth.
• Present marketing strategy, performance, and market insights to executive leadership and Board stakeholders as appropriate.
• Build relationships with analysts, media, industry influencers, and key stakeholders to strengthen CloudFactory’s market presence.
• Establish scalable marketing operations, tools, and reporting frameworks.
• Define KPIs across brand awareness, pipeline contribution, conversion, and customer engagement.
• Use analytics and market insights to continuously refine strategy and execution.
• Ensure alignment between marketing investments and business outcomes.