Cloud Software Group

Senior Business Process Operations Analyst

Cloud Software Group

full-time

Posted on:

Location Type: Hybrid

Location: Ft. LauderdaleCaliforniaFloridaUnited States

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Salary

💰 $80,941 - $121,411 per year

Job Level

Tech Stack

About the role

  • Responsible for system and process optimization by analyzing current AR processes, with a focus on collections and cash application workflows, to identify operational gaps and systemic inefficiencies
  • Translate business needs from the AR team into technical requirements to drive solutions
  • Participate in cross-functional projects to improve AR systems, reporting, and automated workflows
  • Spearhead specific initiatives assigned by management, from the initial discovery and requirements gathering phase through implementation and post-launch support
  • Utilize advanced data analysis skills to monitor AR performance, identify trends, and provide insights to management
  • Provide suggestions that enhance operational reporting to help the collections and cash application teams track key performance indicators (KPIs) and operational metrics
  • Serve as a subject matter expert for AR systems (e.g., ERP modules like SAP or Oracle)
  • Act as the point of escalation for complex system and processing issues, perform root cause analysis, and work with IT to implement technical and business process solutions
  • Work closely with the Collections, Cash Application, IT, and other business teams (e.g., Sales, Operations) to ensure system configurations and processes meet business requirements
  • Champion a culture of continuous improvement within the AR department by identifying and proposing enhancements that increase automation, refine policies, and improve overall team efficiency
  • Develop training materials and provide guidance and support to AR team members on new systems, processes, and tools to improve their daily activities
  • Ability to define new policies & procedures
  • Ability to drive & manage daily operations

Requirements

  • Bachelor's degree in Finance, Accounting, or a related field
  • 5+ years of experience in an Accounts Receivable, Financial Systems, or related techno-functional role
  • Demonstrated techno-functional skills and experience with major ERP systems (e.g., SAP, Oracle) and/or specialized AR automation platforms
  • Proven ability to analyze complex datasets, identify trends, and provide data-driven recommendations
  • Strong analytical, problem-solving, and root cause analysis skills, with meticulous attention to detail
  • Proven ability to strategically influence cross-functional leaders, fostering consensus and alignment on process enhancements to achieve corporate objectives
  • Experience leading process improvement initiatives within a finance or accounting context
  • Proven experience in a data analysis & related tools like Microsoft Excel, Power BI, or Looker
  • Excellent verbal and written communication, with the ability to effectively collaborate with both technical and non-technical stakeholders across the organization.
Benefits
  • healthcare
  • life insurance
  • disability benefits
  • 401(k) plan and company match
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisroot cause analysisprocess optimizationAR systemsfinancial systemsERP systemsAR automation platformsKPI trackingpolicy definitionprocess improvement
Soft Skills
analytical skillsproblem-solvingattention to detailstrategic influencecollaborationcommunicationleadershiptraining and guidancecontinuous improvementcross-functional teamwork