Cloud Accountant Staffing

Payroll

• Handle full-cycle payroll setup and ongoing payroll processing using Gusto.
• Manage employee onboarding, terminations, payroll adjustments, and updates.
• Ensure compliance with US federal, state, and local payroll regulations.
• Maintain accurate payroll records and documentation.
• Identify and resolve discrepancies promptly and proactively.
• Coordinate with clients to gather required payroll data and approvals.
• Serve as a primary point of contact for assigned payroll clients.
• Communicate clearly regarding payroll timelines, requirements, and issues.
• Support onboarding for payroll and bookkeeping clients.
• Manage scheduling, calendar coordination, and meeting logistics.
• Assist with email management and follow-ups.
• Prepare reports, presentations, and documentation as needed.
• Track priorities and support task coordination across initiatives.

US Payroll Specialist – Philippines

Marketing

• Create written content across multiple channels, including:
• - LinkedIn articles (weekly or monthly)
• - Social media captions and short-form posts
• - Candidate spotlights and success stories
• - Monthly staffer newsletters
• - Internal and external marketing announcements
• Ensure all content aligns with CAS brand voice, tone, and business goals.
• Edit and refine content for clarity, consistency, and readability.
• Plan and execute social media content plans.
• Create, schedule, and publish posts across approved platforms.
• Maintain content calendars and posting consistency.
• Monitor engagement and flag opportunities for improvement based on performance.
• Create on-brand visuals using tools like Canva (or similar), including:
• - Social graphics
• - Simple videos or motion assets
• - Marketing visuals for campaigns or announcements
• Repurpose existing content into multiple formats to maximize reach and usage.
• Support candidate-facing and sales-facing marketing campaigns.
• Assist with Facebook ad setup, creative coordination, and basic performance tracking.
• Coordinate quarterly Glassdoor review outreach campaigns.
• Support campaign execution timelines and deliverables.
• Work closely with Leadership, Sales, Talent, and Operations teams.
• Translate internal requests and priorities into clear marketing outputs.
• Provide marketing materials and support to internal teams as needed.

Marketing Specialist

• Manage incoming client communications across:
• - Personal inbox
• - Shared support inbox
• - Tax application platform
• - Triage requests based on urgency, deadlines, and client impact.
• - Prevent threads from stalling by identifying the true blocker and driving the next step.
• - Maintain clean case notes, statuses, follow-ups, and next steps so work can be picked up seamlessly by others.
• Coordinate client tax filings from intake through completion.
• - Ensure filings are properly set up and required documents are collected.
• - Act as the communication bridge between clients and preparers/reviewers.
• - Collect signatures and final approvals required for filing.
• - Close out completed filings and deliver finalized documents to clients.
• Proactively follow up with unresponsive clients via email, text, and phone.
• - Participate in client calls when a live conversation is the fastest path to resolution.
• - Communicate clearly, calmly, and empathetically — especially during high-stress moments.
• Work closely with Tax Advisors, Bookkeeping, Compliance/Operations, Client Success, and leadership teams.
• - Coordinate handoffs and ownership across teams to ensure end-to-end progress.
• - Contribute to team performance goals and operational metrics.
• Help improve workflows, templates, SOPs, and internal tools.
• - Identify recurring blockers and propose solutions to increase throughput and quality.
• - Treat processes as living systems — follow them, then help make them better.

US Payroll Specialist – Philippines

Marketing Specialist

Tax Coordinator