Strategy and Operations Lead
Clio - Cloud-Based Legal Technology
full-time
Posted on:
Location Type: Hybrid
Location: Vancouver • California • United States
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Salary
💰 $153,600 - $230,400 per year
Job Level
About the role
- Manage a portfolio of strategic programs, autonomously identifying key opportunities and leading cross functional teams to deliver large business impact
- Support Clio’s overall operating rhythm by leading its company-wide OKR and strategic alignment processes; planning priorities with executives and ensuring clear, actionable goals across the business.
- Elevate how Clio translates vision and strategy into focus, accountability, and organizational learning.
- Own and evolve our quarterly and annual OKR cycles, ensuring high-quality goal setting, alignment, and assessment across teams.
- Serve as the in-house expert and administrator for OKR systems, defining repeatable mechanisms for tracking progress and outcomes.
- Build and develop an OKR ambassador network; coach and enable leaders to confidently set, manage, and learn from goals.
- Independently identify, scope, and lead high-visibility, complex cross-functional strategic projects.
- Drive alignment across departments, collaborating with leaders across Product, GtM, Finance, and Operations to translate strategic priorities into operational execution.
- Define success metrics and decision frameworks to measure performance, increase transparency, and support executive focus.
- Champion a culture of clarity and continuous improvement; helping the organization iterate quickly, adopt best practices, and scale its operating model.
Requirements
- Bachelor’s or MBA or significant professional experience in a similar role
- 6+ years of experience in strategy, business operations, management consulting, or a related strategic function.
- Proven experience running organizational goal-setting or OKR programs at scale.
- Demonstrated ability to independently lead complex, ambiguous, high-stakes projects with cross-functional impact.
- Exceptional strategic thinking, analytical, and problem-solving skills, with the ability to synthesize complex data into actionable insights.
- Strong interpersonal and communication skills, with the ability to influence and build trust across all levels of an organization.
- Experience building and scaling processes, navigating change, and increasing operational rigor across growing organizations.
- Comfort with ambiguity, rapid iteration, and solving novel challenges in dynamic, growth-oriented environments.
- Growth mindset when it comes to process improvement and new technologies, especially AI
Benefits
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
- Flexible time off policy, with an encouraged 20 days off per year.
- EAP benefits for you and household members, including counseling and online resources
- 401k matching and Child Education Savings
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
OKR programsstrategic planninggoal settingperformance measurementdata synthesisproject managementbusiness operationsorganizational learningprocess improvementanalytical skills
Soft Skills
strategic thinkingproblem-solvinginterpersonal skillscommunication skillsinfluencetrust buildingchange managementadaptabilitycollaborationgrowth mindset
Certifications
Bachelor’s degreeMBA