Clinisys

Billing Specialist

• Responsible for the timely issuance of business-to-business invoices for Clinisys clients
• Provides full administrative coverage of sales invoicing and general administration related to projects and maintenance contracts
• Focuses on delivering positive customer experiences, improving internal processes, and providing administrative support to the Finance Director
• Sales invoicing
• Billing administration (correspondence, contracts, internal administration)
• Project administration and follow-up
• Management of customer maintenance contracts
• After-sales follow-up, including ordering and invoicing
• Work effectively with co-workers as part of a team
• Provide professional and knowledgeable responses to customer queries
• Manage specific projects as required

People Operations

• Own the employee lifecycle end-to-end and execute onboarding, job changes, leave management, and offboarding with precision and consistency
• Drive compliance excellence by ensuring adherence to U.S. employment laws (FLSA, FMLA, ADA) and internal policies
• Partner with Finance to deliver accurate and timely payroll inputs, resolving discrepancies proactively
• Maintain and optimize HR data in HiBob, our HRIS, to ensure records are complete, audit-ready, and compliant with all regulatory requirements
• Serve as a trusted resource for employees and managers, responding to HR, payroll, and leave-related inquiries with clarity and urgency
• Ensure operational discipline by enforcing SOPs, maintaining up-to-date records, and supporting internal and external audits
• Enhance employee experience by contributing to performance cycles, engagement surveys, and key HR initiatives
• Continuously improve processes and identify inefficiencies, standardize workflows, and implement scalable solutions
• Leverage HR technology and AI tools to automate workflows, improve reporting, and drive data-backed insights
• Resolve queries efficiently through HR ticketing systems, ensuring timely and high-quality service delivery

People Operations Specialist

Data Engineer

• Deliver implementation and/or consulting to projects
• Provide clients with mentorship and advice for workflow planning
• Conduct product training for clients
• Optimize implementation workflows using AI-enabled tools
• Provide ongoing support and training to laboratory staff on LIMS usage
• Document system configurations, procedures, and any changes for compliance

Professional Services Consultant – LIMS, Data Migration

Full-stack Engineer

• Design and implement AI features across the SDLC and Clinisys products
• Build and deploy AI-powered solutions using Microsoft Foundry
• Collaborate with product managers, UX designers, and data scientists to deliver AI-enabled solutions
• Monitor AI tool effectiveness and iterate on prompts and workflows to improve developer productivity
• Collaborate with various internal teams to deliver intelligent, user-centric experiences

Billing Specialist

People Operations Specialist

Professional Services Consultant – LIMS, Data Migration

Senior Software Engineer, AI