Quality Assurance
Penbrothers
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Quality Assurance Officer
ClinicMind Platform for Full-Cycle Patient Care
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇭 Philippines
Visit company websiteJob Level
JuniorMid-Level
About the role
- Monitor, audit, and improve the quality of sales and marketing processes, communications, and campaigns.
- Ensure that all client-facing interactions and marketing initiatives adhere to ClinicMind’s brand, compliance standards, and business objectives.
- Provide actionable feedback, maintain QA frameworks, and collaborate with cross-functional teams.
- Audit sales calls, product demos, and client presentations.
- Review digital campaigns (emails, website, social media, webinars, and ads) for accuracy.
- Maintain QA reports, dashboards, and performance insights for sales and marketing leadership.
Requirements
- Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience).
- 2–4 years of professional experience in quality assurance, sales operations, or marketing operations.
- Strong analytical and reporting skills with high attention to detail.
- Experience with CRM systems (e.g., Salesforce, HubSpot) and marketing automation platforms.
- Excellent communication and feedback delivery skills.
- Familiarity with healthcare, RCM, or HIPAA compliance is an advantage.
Benefits
- Work From Home 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quality assurancesales operationsmarketing operationsanalytical skillsreporting skillsattention to detail
Soft skills
communication skillsfeedback deliverycollaboration
